Joy Oriaku

ORIAKU JOY Location: Lagos, Nigeria LinkedIn: https://www.linkedin.com/in/joy-oriaku Phone: - E-Mail:- PROFILE I am a data-driven professional with a background in Data Analytics, bringing a unique blend of analytical expertise and strategic communication skills, I am passionate about using data to improve business performance and customer experience, skilled at leveraging data to develop actionable solutions for business challenges, utilizing data visualization to create meaningful insights with excellent technical aptitude and knowledge of data analytics and data visualization, capable of team cooperation and generating possibilities that advance organizational goals. With a strong foundation in data visualization, reporting, and storytelling, I specialize in transforming raw data into meaningful insights that influence business strategies. I am passionate about using data to solve complex problems, optimize business operations, and enhance market positioning. Whether it’s through competitor benchmarking, consumer behavior analysis, or pricing intelligence, my goal is to help organizations navigate data-driven landscapes effectively. SKILLS Data Analysis || Data Entry || Data Visualization || Microsoft Excel ||Power Bi || Data Interpretation and Visualization | Microsoft Office Suite || Problem Solving and Critical Thinking || Customer Relationship Management || Effective Witten and verbal communication || Basic IT protocols || Team collaboration and leadership || Adaptability and versatility EDUCATIONAL BACKGROUND Mountain Top University BSc Biotechnology 2017 -2021 CERTIFICATES Python (GOMYCODE) 2025 Data Analysis (DATALEUM) 2024 Data Entry Certification: Accounting hub 2023 Certificate of National Youth Service (NYSC) 2022 LANGUAGES Hausa, Igbo, English EMPLOYMENT HISTORY EMPLOYER: CONCEPT MAKE IT HAPPEN (CMIH) CLIENT ACCOUNT MANAGED (UNILEVER) PERIOD: JULY 2024 – MAY 2025 ROLE: DATA ANALYST / PROJECT COORDINATOR • • • • • • • • • • • • • • Analyzed customer data to identify trends and opportunities for target marketing campaigns. Interpret data and generate actionable insights to support business objectives and strategic initiatives Ensure data accuracy, integrity, and consistency by implementing quality control processes and data validation techniques. Conducted competitor analysis to provide insights into market trends, pricing strategies, and positioning. Provided strategic recommendations based on data insights to improve client marketing efforts. Collaborated with cross-functional teams to enhance campaign effectiveness using data-driven strategies. Develop and maintain reports, dashboards, and visualizations to communicate key findings and trends to stakeholders. Developed predictive models to forecast sales and inventory needs. Created interactive dashboards to track key performance indicators and monitor business performance. Coordinating meetings, deadlines, and deliverables. Ensuring clear communication and updates between departments. Handling correspondence, emails, and meeting minutes. Maintaining project records, contracts, and documentation. Organizing files, presentations, and reports. PROJECT EXPERIENCE: CUSTOMER SEGMENTATION PROJECT • • Utilized clustering algorithms to segment customers based on their purchasing behavior. Developed a targeted marketing strategy for each customer segment, resulting in a 25% increase in sales. 2 EMPLOYER: MECHANICALLY ADVANCED TECHNOLOGIES PERIOD: FEBUARY 2022 - MAY 2024 ROLE: DATA CONSULTANT • • • • Analyzed large datasets to uncover trends, patterns, and actionable insights that drive business improvement. Developed and implemented data strategies to align with business goals and optimize decisionmaking processes. Created dashboards and reports by gathering and organizing data from multiple sources. Ensured data accuracy and consistence across various databases. EMPLOYER: OCE CAPITAL LIMITED PERIOD: JULY 2022 - FEBUARY 2023 ROLE: PERSONAL ASSISTANT • • • Managed a complex schedule for a busy executive, including travel arrangements, meetings, and appointments. Prepared presentations, reports, and correspondence. Handled confidential information with the utmost discretion. EMPLOYER: FLAWLESS ESTHETIC CLINIC PERIOD: ROLE: APRIL 2022 - JUNE 2022 FRONT DESK AND ACCOUNT OFFICER • Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts. • Responded to requests for information and resolved issues quickly. • Assisted in budget preparation and monitoring, contributing to cost-saving measures across the organization. EMPLOYER: DANIFOL BIO-TECH FOUNDATION PERIOD: AUGUST 2020 - NOVEMBER 2020 ROLE: LAB TECHNICIAN • Conducted routine quality control checks to ensure accurate test results and maintain laboratory's standards among teams. 3 • • Maintain documentation on test performed in lab Team collaboration of collected specimens by initialing, dating, and noting collection times REFEREE Available upon request 4