Joy Onyokoko

Managing Operations, Teams, Projects, and Administrative tasks shouldn’t be overwhelming, and finding new Leads and clients shouldn’t feel like a constant hustle either. I’m here to streamline your backend processes, enhance productivity, and help you attract and convert the right clients through smart lead generation systems.

With 3+ years of experience as an Operations Manager, Project Manager, and Executive Assistant, I specialize in workflow optimization, team coordination, seamless project execution — and now, lead generation strategies tailored to your business goals.

How I Can Support Your Business

✅ Business Operations Management

• Optimize daily operations for efficiency and business growth.

• Oversee team performance, provide training, and ensure accountability.

• Deliver clear, data-driven reports for informed decision-making.

✅ Team Management & Coordination

• Act as your dedicated team coordinator, ensuring timely task completion.

• Foster collaboration and accountability for peak team performance.

✅ Project Management Expertise

• Plan, execute, and oversee projects from start to finish, managing risks and milestones.

• Successfully lead remote teams and large-scale events.

• Proficient in Monday.com, Trello, Asana, ClickUp, Notion, Zoho, and Project Libre.

✅ Project Documentation

• Develop detailed documents to ensure project clarity and success:

 * Project Charters

 * Standard Operating Procedures (SOPs)

 * Work Breakdown Structures (WBS)

 * Risk Registers

 * Communication Plans

✅ Client & New Hire Onboarding.

• Design structured onboarding experiences for clients and employees.

• Prepare essential documents and facilitate smooth team integration.

✅ Virtual Assistance & Administrative Support

• Manage calendars, emails, meetings, customer support, payroll, and legal admin tasks.

✅ Tech-Savvy Workflow Optimization

• Skilled in Google Workspace, Zoom, Slack, Canva, Mailchimp, Honeybook, and more.

• Implement automation and smart tools to enhance efficiency.

✅ Stakeholder Communication & Engagement

• Keep teams aligned through structured documentation, updates, and virtual meetings.

• Ensure smooth communication and project goal alignment.

✅ Lead Generation & Client Pipeline Support

• Set up lead capture systems (forms, CRMs, email sequences).

• Organize and manage your lead database for efficient follow-up.

• Support outreach campaigns and optimize inbound inquiry processes.

• Ensure no opportunity slips through the cracks with structured follow-up workflows.

Who I Work With

I provide tailored support for:

• Startups & Small Businesses

• Consultants & Coaches

• E-commerce Brands

• Law Firms & Agencies

• Real Estate Professionals

• Nonprofits & NGOs

• Schools & Educational Institutions

• Travel Industries

• EdTech

Let’s Work Together

If you’re looking for a dedicated operations manager, project manager, or executive support expert to bring structure, efficiency, and client growth to your business, let’s connect.

Joy 😊