JOY ODUNWA
EXECUTIVE ASSISTANT & OPERATIONS PROFESSIONAL
Lagos Nigeria | Open to Remote Roles
Linkedin : linkedin.com/in/joy-odunwa
PROFESSIONAL PROFILE
Strategic and highly organized Executive Assistant and Operations Professional with 15+ years of experience
supporting leadership teams in compliance-driven and fast-paced environments. Proven expertise in calendar
management, executive reporting, operational coordination and cross-functional communication. Trusted partner
in handling confidential information, streamlining processes and ensuring seamless day-to-day operations across
distributed teams.
ALX-Certified Virtual Assistant with proven experience in remote collaboration and virtual operations support..
CORE COMPETENCIES
Calendar & inbox management
Meeting coordination & virtual scheduling (Zoom, Google Meet)
Executive reporting & documentation
Task tracking & follow-up management
Operations coordination
Process & workflow improvement
Audit & compliance support
Vendor & stakeholder communication
SOP development & documentation control
Cross-functional team coordination
Remote collaboration
TOOLS
Google Workspace | Microsoft Office Suite | ClickUp | Slack | SAP HANA | Notion
PROFESSIONAL EXPERIENCE
NuturaWorks
Operations Lead
Sept 2025 - Present
Manage day-to-day operations, scheduling, and administrative coordination for an educational and creative
brand
Track tasks, timelines, and deliverables across multiple vendors to ensure on-time execution
Maintain structured digital records and documentation to support decision-making
Oversee communication, follow-ups, and operational planning in a fully remote environment
ACTIVATE HAIR CARE LIMITED
Quality Assurance & Operations Lead
Nov 2024 - May 2025
Supported a cross-functional team of 16 across warehouse, production, QC, and QA departments with
operational coordination, reporting, and compliance documentation, ensuring alignment across all
functions.
Coordinated a full regulatory audit, acting as the primary liaison between senior management and external
regulators.
Implemented quality control systems, policies, and documentation to ensure regulatory and operational
compliance.
Prepared executive-level operational reports and compliance summaries to support leadership decisionmaking.
AFRICAN CONSUMER CARE LIMITED ( Dabur Nigeria)
Operations & Compliance Lead
Sept 2016 - Oct 2024
Oversaw a team of 6 and trained 14 staff members on operational workflows, documentation standards,
and compliance procedures.
Coordinated 3 regulatory audits annually, maintaining a 100% compliance record across all visits.
Maintained 16 SOPs and developed 3 new SOPs to support internal controls and operational consistency.
Prepared operational reports and compliance summaries for senior management review.
AFRICAN CONSUMER CARE LIMITED ( Dabur Nigeria)
Quality & Process Supervisor
July 2011 - August 2016
Coordinated quality assurance activities and ensured adherence to operational standards across
teams.
Managed corrective action tracking, customer complaint resolution, and cross-department
communication.
Conducted supplier audits and documented compliance findings.
Led process improvement initiatives that strengthened reliability and reduced operational risks.
DARAJU INDUSTRIES LIIMITED
Operations chemist
October 2009 - July 2011
Conducted laboratory testing and analysis of raw materials, packaging, and finished products.
Maintained calibration records and compliance documentation
Supported development of improved testing protocols and operational processes.
Enugu State Tech Hub ( Remote)
July 2023 - March 2024
Product management Intern
Assisted with product planning, user research, and feature documentation to support development
cycles.
Coordinated with designers, developers, and stakeholders to align requirements and timelines.
Maintained project documentation, task updates, and status reports to support team accountability.
EDUCATION
Bachelor of Science (Biochemistry)
2008
University of Benin
CERTIFICATION AND TRAINING
ALX VIRTUAL ASSISTANT CERTIFICATION
2024
