Joy Odey
Calabar, Nigeria • - •-
"A highly motivated and results-oriented professional with over 5 years of experience in broadcasting and communications. Proficient in customer relations, content creation, editing and proofreading, brand awareness, communications management, site management, critical thinking and problem-solving strategies. Proven track record of successfully enhancing audience feedback by 30% and consistently exceeding targets. Eager to leverage my expertise to contribute to any organisation I am affiliated with.
Education
MAY 2023 – 2025
MSc. Peace Studies And Conflict Resolution (Awaiting project defense) | National Open University of Nigeria
BSc. Mass Communication | National Open University of Nigeria (3.9 CGPA)
Experience
2024 – 2025
Administrative Manager | Event 45 Hall | Calabar, Cross River State, Nigeria
Take charge of all the daily workings of the company; manage staff, infrastructure and overall resources for effective monthly output; Engage with stakeholders, vendors and clients in the hospitality industry; Oversee the continuous development initiatives to secure partnerships; Spearhead marketing and publicity projects to increase awareness and patronage. Contributed to the increase in patronage, client retainership and elevation of the standard and ethics of the company by 30%.
2023
Content Management System Administrator | One Wave Publication | Remote
Create, edit, and format content, such as text, images, videos, and other multimedia elements for the website. Update and organize digital content and information. Ensure that the content of the website is well-structured, easy to find, and meets the needs of its users. Source for industry news and develop articles for publicity and promotion. Increased traffic to the site due to cleaner professional copies and articles posted.
2021 – 2023
Freelance Book/Content Editor | Fiction and Academic Works | Remote
Carry out extensive reading and research into varied subject matters, proofread copies and manuscripts to eliminate errors, check facts, spelling, grammar and punctuation, advise on suitable and sellable cover designs, perform minor rewrites and provide required feedback for project enhancements and overall success.
2021 – 2023
Radio Analyst/Presenter | Canaan City FM | Calabar, Nigeria
Prepare and deliver news, sports, and city events reports. Support in the gathering, reviewing, and rewriting of news material to suitably fit specific time slots. Attend press conferences and sporting events as part of information gathering for broadcast. Support console operation for a smooth and effective broadcast. Keep daily program logs to provide information on all elements aired during the broadcast. Aided in the editing, proofreading, and validating of daily news copies. Team up with other staff in the smooth-running of prime-time shifts; rebranded the sports program presentation style which increased the station's rating, and increased listenership by 20%.
2017 – 2021
Customer Service Lead | Spick N Shine Agency | Calabar, Nigeria
Daily interface with customers; communicate customers’ orders with the workforce; manage requests and orders; Assist in the effective maintenance of the agency’s books; Brainstorm with management on relevant publicity strategies to improve sales; Ensure smooth operations of the Agency. Assisted in the overall organization of operations regarding functionality, time management, and expense tracking; Contributed to the increase of the Agency’s customer base by about 30%; Made visible strides in building workers’ morale and consequent work output.
Trainings
Certificate in Customer Relationship Management (2025)
Certificate in Intermediate Presentation, West African Broadcast and Media Academy (WABMA) (Feb 2023)
Digital Essential Skills training, UNITAR assisted (Nov 2023).
Graduate Research Internship in International Development (May-June 2023).
Graduate Internship in Humanitarian Leadership (Jan-Feb 2023).
Skills
Editing and Proofreading • Proficient with the use of Microsoft office suite • Team player • Excellent time management • Customer service • Conflict management • Public speaking • Digital marketing • Basic graphic design
Activities
Literature • Sports • Art • Research • Reading • Travel • Community Outreaches • Music appreciation
Referees
Mr. John Ewa
Boaz Partners Ltd.
Management Consultant on Entrepreneurship
Email:-
Dr. Offiong Ene
Head of Department,
Languages and Linguistics,
Arthur Jarvis University
Email:-
