Joy Nweke

I am passionate about delivering exceptional customer experiences and driving business growth.

My diverse skill set allows me to effectively manage customer relationships, resolve issues, and exceed expectations across various industries including hospitality, digital media,

I excel in providing top-notch customer support through multiple channels, including emails, chat and phone, addressing inquiries, managing complaints, providing personalised recommendations and solutions to meet customer needs and building relationships.I am adept at utilising Calendly, Hubspot, Freshdesk to streamline support processes and exceed performance targets.

I am driven by the belief that every interaction is an opportunity to create a positive impact. I approach each customer with empathy, actively listening to their needs and delivering tailored solutions.