Joy Nodalo

 Mr. Joy Pacana Nodalo Provincial address: BLK. 42, Lot 3, Dayflower St., Phase II, Capitol Hills Executive Village,Brgy. Lapidario, Trece Martires City, Philippines City address: #262, Ermin Garcia St., Brgy. Silangan, Cubao, Quezon City, Philippines E-mail:--Mobile no.: - Career Objective: To be part of a reputable organization which provides a steady career growth along with job satisfaction. Educational Background Tertiary Bachelor of Science in Metallurgical Engineering Mindanao State University – Iligan Institute of Technology Tibanga, Iligan City Secondary Iligan City East High School - Regional Science High School for Region XII Sta. Filomena, Iligan City Elementary Northeast I Central School Sta. Filomena, Iligan City Course Electives Cer. E. 155 – Refractories Technology En.E. 234 – Air Quality Management ES 217 – Research and Development ES 220 – Management Information Systems Work Experience Global Service Desk Hewlett-Packard Philippines Corporation 9th Floor Intellectual Property Center 28 Upper McKinley Road, McKinley Town Center Fort Bonifacio, Taguig City 1634 Philippines June 27, 2016 – Present Technical Support Professional Sykes Asia, Inc., KPOINTE Bldg., Corner Gilmore Ave., Aurora Blvd., New Manila, Quezon City, Philippines August 24, 2015 – May 8, 2016 Team Manager (Intern) Sykes Asia, Incorporated 7th Floor, Glorietta 1, BPO Tower Ayala Center, Makati City, Philippines December 2014 – May 2015 Customer Service Agent II / Manager in 60/Subject Matter Expert Sykes Asia, Incorporated 7th Floor, Glorietta 1, BPO Tower Ayala Center, Makati City, Philippines October 2014 - November 2014 Customer Service Agent Sykes Asia, Incorporated 7th Floor, Glorietta 1, BPO Tower Ayala Center, Makati City, Philippines March 2014 - July 2014 Customer Service Agent – Technical Sykes Asia, Inc., KPOINTE Bldg., Corner Gilmore Ave., Aurora Blvd., New Manila, Quezon City, Philippines January 11, 2010 – March 10, 2014 Customer Service Representative Expercs, Inc. 4th floor Philcox bldg. 172 Salcedo St., Legaspi Village, Makati City Oct 12, 2009 – Dec 16, 2009 Technical Support Representative Sutherland Global Services Philippines, Inc 10th Floor, Total Corporate Center, Fort Bonifacio Global City, Taguig City, Philippines (April 13, 2009 – July 28, 2009) Fix Assets and Supplies Stock Clerk Mercantile Stores Group Inc. SM Clark Department Store Clark Freeport Zone, Balibago, Angeles City, Philippines (May 2006 – April 2008) Trainings/Scholarship/Seminars Attended Certificate of Course Completion, CCNA III, Routing LAN Switching and Wireless, Mapua Information and Technology Center, Makati City, Jan. 7,2012 – Mar. 10, 2012 Certificate of Course Completion, CCNA II, Routing Protocols and Concepts Mapua Information and Technology Center, Makati City, Oct. 1,2011 – Dec. 3, 2011 Certificate of Course Completion, CCNA I, Networking Fundamentals /Mapua Information and Technology Center, Makati City, July 2, 2011 – Aug. 27, 2011 Iligan City Mayors’ Scholarship Program (academic scholar) - Engineering Materials and Research Forum MSU – IIT, College of Engineering – March 4, 2002 Personal Data Date of Birth: May 27, 1981 Height: 5’’6’ Place of Birth: Sta. Filomena Iligan City Weight: 188 lbs. Age: 35 Religion: Iglesia ni Cristo Character Reference Mr. Russel Ranario Assistant Vice President IQor (Philippines) Inc. SM City Dasmariñas Dasmariñas, Cavite Mobile phone #:- Ms. Shiela Versoza - Barrameda Team Manager Sykes Asia, Inc. KPOINTE Bldg.,Corner Gilmore, Aurora Blvd., New Manila, Quezon City Mobile phone #: - Ms. Leah Jannah Duce HR Manager - WATSONS Clark Freeport Zone, Balibago, Angels City Mobile phone #: -