Joy Narula

 JOY NARULA ( Curriculum Vitae ) Mobile No :-- Email Id : --- ( RESUME INFORMATION ) Name :- JOY NARULA Career Objectives : To Contribute the Company in a Proffesional Manner and Help the Company Grow Professional strengths: Outstanding communication and interpersonal skills Honest towards Work and Company Performance Empethatic and Good problem solving skills. Ability to deal customer support in a professional manner. Quick learner, detail oriented and ability to adapt to new processes in limited time frame. Multi tasking skills and ability to work under pressure. Professional Experience : 1. Convergys India Services Pvt. Ltd. (Address :- DLf Atria , Jacranda Marg , DLF City , Phase – II Gurgaon - Haryana ,India 122002) Designation :-- Technical Support Officer Department :-- Operations Duration: January 2006 to March 2007 Job Role Worked as a Caller in an Outbound Process. Solving Small Network Problems For an Internet service Provider( ISP ) in U.S.A. Troubleshooting Internet Related Problems. Solving small Desktop Supported Problems. Working on different Browsers like Mozilla , Firefox , Interent Explorer . 2. Raj Restaurant Job Role Worked as an Outlet supervisor and Handling different issues of day to day Customers. Bringing Sales for the Outlet by visiting and Following up with the Customers. Brainstorming , keeping company’s development at every step. 3. Landmark Worldwide Job Role Worked as a life coach in Listening to different Query of their Customers. Helping Them reach customer Goals. Educational Qualification :-- Areas of Interest : -- I would love to Contribute the company in the following manner :-- Answering emails Help Fillling Feedback forms Bookings Analyzing Customer Profile Telecalling Data Entry Follow up with the clients Ready to Work in Flexible Hours Personal Detail :-- Father Name: Mr. Sanjay Narula Mother Name: Mrs. Sushma Narula Date of Birth: 05th December 1984. Nationality: Indian. Marital Status: UnMarried. Languages Known: English , Hindi , Punjabi. Hobbies: Love to Play badminton, Singing and Dancing , Acting, Declaration: I hereby declare that all the information provided by me is correct to the best of my knowledge. Place: Shalimar Bagh , Delhi Date: 22nd April 2021 JOY NARULA