Joy Marie Baracol Elisan

I am a dedicated and detail-oriented freelance chat support specialist passionate about delivering excellent customer service. With 2 years of experience in customer support, I have developed exceptional communication skills and the ability to handle customer inquiries with patience and professionalism.

My expertise includes:

✅ Providing real-time chat support to resolve customer issues

✅ Answering inquiries efficiently while maintaining a friendly tone

✅ Multitasking between multiple conversations without compromising quality

✅ Using CRM tools and ticketing systems to track and resolve concerns

✅ Offering technical support and troubleshooting assistance when needed

I pride myself on remaining calm under pressure and providing solutions that enhance customer satisfaction. Whether it's assisting with general inquiries, processing orders, or handling complaints, I always strive to create a positive and seamless experience for customers.

I am adaptable, tech-savvy, and a quick learner, making me an ideal candidate for companies looking for reliable, customer-focused chat support. I look forward to helping businesses build strong relationships with their customers!