Joy Mae Pongase

I’m a detail-oriented and organized professional with strong experience in administrative and clinical support roles. I have proficient knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. My background includes live scribing, medical transcription, and data entry, along with hands-on experience using EHR systems like Practice Fusion and eClinicalWorks.

I’m also skilled in insurance verification through platforms such as Availity, United Healthcare, Optimum, and Cigna. I take pride in my strong interpersonal and time management skills, and I’m equally comfortable working independently or as part of a team. I’m quick to learn new systems and processes and always maintain a strong attention to detail in everything I do.