Joy Kaburu

Curriculum Vitaei JOY GATAKAA KABURU WALTER Cell Phone: Email: -- P.O. BOX- NAIROBI KENYA CARREER OBJECTIVE To be a hardworking and disciplined career person aiming at indulging extensively in business sectors and utilize the knowledge gained to give an edge to institutions and companies in the corporate and development arena. PERSONAL DETAILS GENDER: FEMALE DATE OF BIRTH: NOVEMBER 16 1987 NATIONALITY: KENYAN RELIGION: CHRISTIAN SKILLS 1. Customer Service 2. Administrative Assistant 3. Data entry CAREER BACKGROUND May 2025 to date : Freelance- Virtual Assistant, Administrative roles & Data Entry Nov 2013 to April 2025: Business Owner at Younia Cleaning Services Duties and obligations ✓ Receiving and implementing site reports from supervisors ✓ Client relations and ensuring customer satisfaction ✓ Supervision and oversight roles ✓ Lobbying for new sites, networking and marketing for one off opportunities ✓ Conducting site visits ✓ Data entry for staff and procured materials ✓ Tendering ✓ Attending company meetings Jan 2012 to Aug 2015 : Worked with Society Of Radiography in Kenya as the Office Administrator. Duties and Obligations ✓ Acting as the key contact person to Society membership and managing the entire database. ✓ Preparing reports and managing budgets and other financial matters ✓ Managing records by proper electronic and manual filing. ✓ Managing correspondences in the form of e mails, letters, memos voice messages or other forms of communication. ✓ Liaising with suppliers ✓ Supervising any support staff and ensuring that all office policies and procedures are being implemented. ✓ Participating in annual audits and assisting in preparation of expenditure forecast tabled during AGM. ✓ Organizing events and various travels on the same e.g., RASCO, AGM, World Radiography Day and aiding in registration of delegates ✓ Staff Supervision ✓ Organizing internal and external meetings ✓ Managing the executive’s diary ✓ Participating in hiring process ✓ Data Entry and updating of members CPD activities ✓ Conduct internet research to keep the council up to date on emerging trends ✓ Perform other duties as assigned by the Executive Committee. Nov 2008 to Dec 2011 : Worked with Talent Quest Africa / Link Study Abroad Consultants Kenya as an Administrative Assistant cum Customer service officer. Duties and obligations ✓ Customer service ✓ Handling client queries and forwarding complex cases to the senior management ✓ Answering and making official calls ✓ Ensuring timely correspondence with clients ✓ Aiding in Hiring process for vacant posts ✓ Giving report on day to day running of the business ✓ Petty Cash analysis and reconcilliation ✓ Office purchases ✓ Receiving and categorizing candidates CVs as per their qualification ✓ Advising candidates on job selection according to the positions available ✓ Managing client database on email and spreadsheet eg registering candidates and updating the records in excel ✓ Disseminating information to clients and advicing them on general requirements ✓ Inventory Requisition and control. ✓ Implementing new systems as directed by the top managers. ✓ Monitoring staff discipline and giving a report on the same. May 2007 to Oct 2008 Worked as a Front Office Assistant in Rising Star Commodities Limited. Duties and obligations ✓ Call Management. ✓ Handling customer Claims. ✓ Promoting good customer relation to ensure customer trust. ✓ Banking. ✓ Preparing and claiming Drivers weighbridge. ✓ Preparing Casual laborers payment. ✓ Preparing and sending parcels to the head office. ✓ Communicate with clients to know if goods are delivered on time. ✓ Filing and faxing official reports and receipts ✓ Data entry. ✓ Accounting for usage of stationery and other equipment. ✓ Giving administrative support to the managers and director ✓ Daily update of mileage by use of log managers. ACADEMIC BACKGROUND Jul 2010 to Aug 2010 Heltz driving school- Attained class E driving license Oct 2009 to Apr 2010 Apr 2009 to Sep 2009 Kenya Institute of Management- Diploma part 11 in Business Management. I was extensively trained in: ✓ Strategic Management ✓ Financial Management ✓ Human Resource Management ✓ Total Quality Management ✓ Purchasing and Supplies Management, and ✓ Project Management. Kenya Institute of Management. Diploma part 1 in Business. I completed the following units: ✓ Practice of management ✓ Consumer behavior ✓ Marketing Management II ✓ Computer application in Management ✓ Research Methods ✓ Quantitative techniques Oct. 2007 to Jan 2008 Gebcons Computer College with the following accounting Packages ✓ Sage ✓ Quick Books ✓ Pastel ✓ Access ✓ Excel ✓ Ms Word Apr 2007 to Sep 2007 Advanced certificate in business management with the following units at Kenya Institute of Management. ✓ ✓ ✓ ✓ ✓ ✓ Jan 2007 to Mar 2007 Organizational Behavior Financial and Cost accounting Marketing management Management information system Business law Purchasing and supplies management Certificate in business management with the following units at Kenya Institute of Management. ✓ ✓ ✓ ✓ ✓ ✓ Oct. 2006 to Dec 2006 Fundamentals of Management Business accounts Business communication Business economics Business law Business statistics Transcript in business management with the following units in Kenya Institute of Management. ✓ Business maths ✓ Book Keeping and accounts ✓ Business Communication Jan. 2005 to Aug 2005 Shalem Community Educators- Obtained the following qualifications in counseling ✓ Adolescence ✓ Forming relationships ✓ Counseling in: a) Ethics b) Principles c) Skills d) Programmes Jan. 2005 to Oct 2005 REGIOTECH INFORMATION Studied the following units: • • • • • Introduction to computers Windows 98/95 Ms Word Ms Access Ms PowerPoint 2002 to 2005 Chogoria Girls High School- Attained a mean grade of C+ (Plus) 1994 to 2001 Chogoria Complex Primary School- Attained 362 out of 500 SPOKEN & WRITTEN LANGUAGES English, Swahili, Meru ACTIVITIES OF INTEREST ✓ ✓ Travelling Shopping REFEREES 1. Mr. Moses Kanene Conservation Africa Tel: -. Ms. Faith Kiruki Former Human Resource Manager Stantech Motors - Younia Cleaning Services Client Tel: -. Jevas Kenyanya Former Honorary Secretary Society of Radiography in Kenya Tel: -