Joy Eva Bebs Aquino Ventic

I have worked as a customer service representative for almost 8 years and I have been working with different clients within the US, UK and in Australia. With that, I can assure you that I am skilled enough with this position and I can provide excellent customer satisfaction. I am also keen in identifying the root cause of the call and making sure to properly investigate the account to provide an accurate resolution. I am flexible with the changes of the schedule and task as well. As a hybrid agent, I have supported different channels like chat, email, back office and phone calls. The best skill that I can assure to my client is that I can multitask. I always make sure that my customers will end the call happy and satisfied. I always put my customer as a top priority and that's what makes me a good customer service representative. Being a customer service might not be an easy job but if you put hardwork and dedication to it, you will always succeed. I am dedicated in assisting every customer and this will always be the reason why I always choose to apply as a customer service role.