Joy Emmanuel
Lagos city,lagos state Nigeria
Dedicated and versatile professional with expertise in customer service, social media management, virtual assistance, and telemarketing. Seeking a dynamic role to leverage my skills and drive business growth.
SKILLS
- Customer service and support
- Social media management
- Virtual assistance and email management
- Telemarketing and lead generation
- Communication and time management
EXPERIENCE
Customer service representatives chimex phoneland,Nigeria -
- Resolved customers queries via email,live chats and calls
- Achieved 100% customer satisfaction rating
-Work to understand customer needs .
- Social Media Manager, Mide collections ,Nigeria-
- Created engaging content, growing followers by 80%
- Managed campaigns and ads, increasing conversions by 70%
- I build brand awareness and replying to comments and messages
-Monitoring trends and staying up to date with platform
EDUCATION
OND ,Science laboratory technology
Lagos state polytechnic,Nigeria
First class upper -
