JOY OPENIANO DELA PEÑA
Blk.80 Lot 40 Phase 5, Sagingan (former Duena St.), Upper Bicutan, Taguig,
Philippines
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PROFESSIONAL EXPERIENCES:
REGAL HOMES, INC.
508 Camia St., Palm Village, Guadalupe Viejo, Makati City
Operations Manager & Employee Relations cum Executive Assistant to the President
(Nov. 04, 2019 – Apr. 15, 2021)
As Operations Manager:
● Work hand-in-hand with the project team to create a mutual understanding of the project strategy
based on the requirement of the job.
● Conduct in-depth reviews and analysis of all project or contract documents to be familiar with
every detail and/or requirements.
● Help project managers and engineers in the arrangement and analysis of projects and scheduling
of reports on projects.
● Oversee projects as they are being carried out to make sure that the work is done according to
outlined specifications, and that they also conform with project timetable.
● Convey project needs from the project manager to the management of the firm. In a case whereby
extra funds are needed for the completion of a project; the project manager communicates the
situation to the management of the company usually through the construction operations
manager.
● Assist in the maintenance, development, and enhancement of the company’s relationship with
sub-contractors in a bid to produce strategic partnership.
● Train and mentor employees in areas of project management.
● Act as Financial coordinator, in-charge of budgeting the monthly operational cost of the
company.
● In-charge of monitoring the company’s incoming and outgoing funds per construction
project).
● In-charge of reporting annual financial status of the company, of setting plans and target
company income.
● Responsible for overall operations of the company
As Executive Assistant:
● Work hand-in-hand with the President and provide a wide variety of office admin support.
● Proactively provides reminders, assists in staying on schedule, anticipates issues, identifies
possible challenges, and offers solutions while leveraging all available resources.
● Answer email traffic and phone calls
● Arranges meetings, events, video, and phone conferences and provides all necessary
materials and logistical information.
● Demonstrates a very good understanding of the incoming tasks and be able to prioritize and
execute them accordingly.
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In-charge of creating and issuing billing invoices and payment receipts.
In-charge of collecting client’s payment.
Creating and maintaining company website and social media posts.
Efficiently and creatively deals with ad-hoc requests.
As Employee Relations
● Act as HR Manager, in-charge of creating company’s Employee Handbook, Company Policy,
Employee’s Code of Discipline etc.
● Supervising the Project Manager / Engineer / Consultants in their functions handling the
construction projects, making sure everything is being delivered on time.
● In-charge of recruitment and onboarding on new hires.
RED FULCRUM CONSULTING, LLC.
5723 Grayson Cv, San Antonio, TX,-, United States of America
Freelance Virtual Assistant of the Founder
(Jun. 2019 – Aug. 2020)
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Acted as the Executive Assistant of the company Founder.
Handled research and inquiries for the company’s start up needs.
Acted as Recruiting Officer to hire Filipino IT freelancers to join the team and handled onboarding process of new hires.
Helped in drafting and preparation of contracts for business correspondence.
In-charged of worked-hours monitoring of the freelancers and preparation of pay-outs
Handled communication and coordination of the company to proper departments in
registration of the business here in the Philippines.
DUCATUS TECHNOLOGIES CORP.
Unit 4B 4tth floor Salcedo One Center 170 Salcedo St. Legaspi Village, Makati City
Operations Manager cum Executive Assistant to the Chief Technology Officer
(Feb. 19, 2018 – Apr. 25, 2019)
● Work hand-in-hand with the CTO and provide a wide variety of office admin support.
● Proactively provides reminders, assists in staying on schedule, anticipates issues, identifies
possible challenges, and offers solutions while leveraging all available resources.
● Answer email traffic and phone calls
● Arranges meetings, events, video, and phone conferences and provides all necessary
materials and logistical information.
● Handles complex travel logistics across various continents (transport, accommodation, visa
applications, residence visas, etc)
● Demonstrates a very good understanding of the incoming tasks and be able to prioritize and
execute them accordingly.
● Efficiently and creatively deals with ad-hoc requests.
● Establishes on-going and transparent communication with Executives by giving systematic
updates, anticipating issues, and maintaining an ongoing feedback exchange regarding overall
collaboration.
● Actively engages in self-learning and strives for continuous self-development.
● Act as HR Manager, in-charge of creating company’s Employee Handbook, Company Policy,
Employee’s Code of Discipline etc. Supervising the Project Manager in his function for handling
team of Web Developers and QA Engineers. Supervising IT Manager making sure his tasks for
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technical side of the company are being delivered on time. In-charge of recruitment and
onboarding on new hires
Act as Financial coordinator, in-charge of budgeting the monthly operational cost of the
company, coordinating with contractor Accounting firm for the company’s payroll, mandatory
government contributions and government tax payments. Handling and controlling company
funds via online banking
Responsible for overall operations of the company
THE NILE AU (client of SHORE SOLUTIONS, INC.)
17th floor Net Cube Bldg. 30th Street corner 3rd Avenue, BGC, Taguig City 1634
Executive Assistant to the Country Manager (Nov. 08, 2016 – March 23, 2018)
● Manage and organize Country Manager’s Daily and weekly activities or meetings through
shared calendar.
● Manage monthly operational budget and completes bi-monthly liquidation and
reimbursement, ensures timely payment.
● Organize travel and logistics for foreign visitors.
● Organize company events such as Christmas party, Team building and quarterly R&R.
● Handles monthly replenishment of office stocks (office supplies and pantry supplies)
● Organize weekly operations meeting and take not of minutes.
● Takes care of a hoc tasks and Country Manager’s personal errands.
PHILAB INDUSTRIES, INC.
8th floor Hanjin Heavy Equipment Building 38th Street, BGC, Taguig City 1634
Executive Assistant to the SVP for Sales & Marketing (Jun. 01, 2016 – Oct. 05, 2016)
● Prepared documentation and correspondence, memoranda and reports and gathered
background materials.
● Made independent decisions regarding planning, organizing, and scheduling of work.
● Coordinated schedules and kept the senior vice president’s calendar on schedule.
● Coordinated travel for the senior vice president including air and hotel arrangements,
ground transportation, meeting preparation (i.e. presentations, documentation, logistics etc)
● Prepared meeting packages, attended and recorded proceedings, prepared and distributed
minutes, communicated committee decisions.
● Maintained records and contact information for key external constituencies including
government officials and politicians at local, regional, provincial, and national levels.
● Responded to and direct requests from all patrons, in person, via telephone and e-mail.
● Assisted in budget preparation, monitor expenses, reconcile credit card payments and
generate web requisitions.
ALLEGRO MICROSYSTEMS PHILIPPINES INC.
Sampaguita Street., Marimar Village, Bicutan, Paranaque City 1700
Secretary to the Director for Assembly Industrialization Group (Aug. 19, 2013 – Feb. 29, 2016)
● Attended and supported the Director in his daily administrative tasks.
● Handled recording of minutes of the meeting.
● Manage and organize Director’s Daily and weekly activities or meetings through shared
calendar.
● Handled preparation of the Director’s business trip (hotel reservations, booking of air tickets
and car rental reservations)
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Manage monthly operational budget and completes bi-monthly liquidation and
reimbursement, ensures timely payment.
Assisted in annual departmental budget forecasting and monitoring.
Assisted in monitoring and implementing 5S in the department’s laboratory.
PSI TECHNOLOGIES INC.
Lot C3-6, Carmelray Industrial Park II, Baranggay Punta, Calamba Laguna 4027
Secretary to the SVP for Innovation Engineering
Secretary to the SVP for Marketing & Sales (Jan 17, 2011 – July 2013)
● Attended and supported the Senior Vice President in his daily administrative tasks.
● Handled taking minutes of the meeting.
● Handled meeting schedules, reservation of conference room, meeting requests from
customers and clients.
● Handled preparation of the Director’s business trip (hotel reservations, booking of air tickets
and car rental reservations)
● Manage monthly operational budget and completes bi-monthly liquidation and
reimbursement, ensures timely payment.
● Assisted in departmental budget forecasting and monitoring.
● Assisted engineers and managers in their admin tasks.
● Organize travel and logistics for foreign visitors.
NEWPORT DUTY FREE PTE. LTD. SINGAPORE
#02-18 Pasir Panjang Distri Park, 151 Pasir Panjang Road, Singapore 118480
Secretary/Admin Support/Marketing Executive (2006 – 2007)
● Assigned in sourcing, contact and communicating with current and new importers and
wholesalers.
● Determined, recommended, and justified profit structure for overseas’ customers.
● Handled costing of all products.
● Handled sourcing of new products to expand the product line.
● Handled other functions of marketing namely, product representation including product
design.
● Identifying potential customers regionally, advertising and promotion.
● Assisted in correspondence with principals.
● Assigned in engaging trustworthy logistic providers to distribute products in Philippines.
TOP LINE INCORPORATION
Makati City, Philippines
Secretary / Receptionist (2002 - 2003)
● Handled clerical tasks.
● Attended to customer’s inquiry and concerns.
● Handled data encoding of old and new.
● Handled sales and product inventory.
YARA REALTY
Citiland Pasong Tamo Tower, Makati City
Secretary / Receptionist / Assistant Broker (2001 – 2002)
● Handled clerical tasks.
● Attended to client’s inquiry and tenant’s concerns.
● Handled filing, data encoding and preparing rental contracts for the clients and unit owners.
● Assisted prospective clients in unit and site viewing.
SINGER SEWING MACHINE COMPANY
Port Area, Manila, Philippines
Secretary to the Data Process Manager (On-the-job training) (2001)
● Handled data encoding.
● Handled clerical tasks.
● Assisted the Data Process Manager in his daily administrative tasks.
COMPUTER SKILLS:
Computer Applications: MS Word, MS Excel, Powerpoint, MS Outlook, Office 365, Internet
proficient, knowledge in Basic troubleshooting
Task management tool: Jira / Confluence (for documentation & SOP)
CRM: Harvest
Design Tool: Canva
E-commerce Tool: Shopify (Basic), Zoho Invoicing
Communication tool: Skype, Google Meet, Zoom, Viber, WhatsApp, FB Messenger
Web Development: Wix
Social Media: Facebook (creating business page & advertisements)
EDUCATION:
Shaw Academy
Interior Design (Online Diploma Course), present
Alison Courses
Fundamentals of Operations Management (Online Diploma Course), 2017
Alison Courses
Business Management & Entrepreneurship (Online Diploma Course), 2016
International Center for Computer Sciences
Computer Secretarial,-
AWARDS:
Best in Office Administration (2001)
International Center for Computer Sciences – Manila, Philippines
Best in Public Relation (2001)
International Center for Computer Sciences – Manila, Philippines
PERSONAL PARTICULARS:
Date of birth:
Place of birth:
Marital status:
TIN:
SSS #:
PhilHealth #:
HDMF #:
October 02, 1982
Makati City, Philippines
Single-
REFERENCE:
Available upon request
