WORK EXPERIENCE
Operations Manager /QA / HR
Graphics Zoo in Texas
2018 to 2019
- In charge of developing efficiency-enhancing workflows
- Assists human resources with hiring and training
- Creates daily reports to measure performance
- Team Management
- Customer Chat support
Administrative Assistant / Social Media Manager
Falcon Commerce , Blockmerch in LA
2017 to present
- Helped with Product Listings
- Was in charge of producing Clothing designs
Joy D. Belmonte
- Instagram Management for Schedule posting using Later App
- Trained for creating process flow using Process Street platform
- Graphics designing of each store and social media posting in Canva and Photoshop
-SEO
Customer Care Specialist
VIRTUAL ASSISTANT/
E-COMMERCE VIRTUAL ADMIN|
OPERATIONS LEAD MANAGER
PERSONAL BACKGROUND
I'm a rockstar virtual manager with over five years of
experience providing administrative support to
companies with a staff count of up to 25. I am also a
professional dropshipper for Etsy, MBA and Shopify.
E-COMMERCE THAT I MANAGE
IBM Global Services (30th Flr. PBCom Tower Ayala Avenue, Makati City)
Sprint Account (November 30, 2009 – February 3,2011)
- Phone programming (Troubleshooting)
- Billings (Collections)
- Account check
- Sales (Marketing skills)
- Customer Service for devices
PREVIOUS EDUCATION
STI - NAGA College
BS in Information Technology, 2009
- Awarded for Leadership Service Award
- Major in Programming and Business applications
- Trained for using CRM or databases
- Graphics designing
- Basic Technical Troubleshooting Training
Amazon
Etsy
Shopify
Ebay
Camarines Sur National High School (CSHNS)
High School Diploma, Class of 2006
WHAT I CAN DO
- Student Council Vice President
MY INTERESTS
Ecommerce &
Webstore
Management
Multi-task with
projects efficiently
Social Media
Marketing
Customer
Service
Sales &
Marketing
Webstore Design Brainstorm Organize tasks
& development original Ideas accordingly
- Watching Movies
- Budget Traveling
- Mountain Climbing
- Swimming
- ChicLit Books
- Solving Crossword Puzzles
- Cooking and Baking
- Bible Preaching
HIRE ME!
Home:-
Email:-Website: joyd89.portfoliobox.net/virtualbella
Address: Zone 7 San Isidro Naga City, Philippines,
4400
- Web Browsing and Watching Youtube Application Tutorials
