Joy Christian

I am a dedicated professional with a strong background in customer support and administrative roles. I have a Bachelor's degree in Computer Science from Kogi State University and a Diploma in Computer Science from Chris Practical Computer Training Institute. Over the years, I have developed a specialty in addressing and resolving customer issues efficiently, providing clear and concise information, and demonstrating empathy towards clients.

In my role at Imperial Homes and Real Estate, I organized home renovation professionals and ensured that remodeling projects were executed properly. At Outsource Global Technologies Limited, I excelled as a Customer Support Agent, resolving issues and keeping customers informed. My experience at Go-Getters Consultancy Agency further honed my skills in collecting and analyzing customer feedback, processing orders, and handling complaints.

As a Virtual Assistant at Chris Practical Computer Institute, I managed schedules, answered phone calls, responded to emails, and maintained the company’s database. I am proficient in using MS Word and Excel, and I possess strong interpersonal communication, organizational, and critical thinking skills. I am committed to driving excellence and professionalism within any organization I am a part of.