Joy Chizoba Onumaegbu

Dedicated and detail-oriented professional with a strong background in customer service, virtual assistance, and operational efficiency. Experienced in using CRM platforms like HubSpot, Zendesk, and CustomerFactor to streamline customer interactions and improve satisfaction rates. Skilled in remote task management**,** scheduling, and proactive support, consistently helping businesses build lasting client relationships. With a keen eye for data analysis and trend identification, I thrive on finding ways to improve workflows and enhance efficiency. I enjoy collaborating across teams in virtual settings, ensuring seamless communication and compliance with industry standards. Known for my reliability, accountability, and problem-solving mindset, I take pride in delivering high-quality work that drives business success.