Joy Akinyi

My mission is simple; to free up your time, boost your productivity and ensure your operations run smoothly, allowing you to focus on growing your business. I understand the challenges of managing a demanding schedule and the need for reliable, detail-oriented support. I have a proactive approach and the ability to anticipate needs, transforming your to-do list into a done list with precision & professionalism.

What I can do for you and your business:

1. Comprehensive Administrative Support: From managing complex calendars and scheduling appointments to preparing presentations and organizing documents, I handle the administrative heavy lifting.
2. Expert Email & Communication Management: I'll meticulously sort, respond to, and organize your inbox, ensuring no important communication is missed and your professionalism shines.
3. Accurate Data Entry & Database Management: I ensure your data is clean, organized, and easily accessible, maintaining accuracy and integrity.
4. Market Research & Analysis: Need information? I can conduct thorough online research, summarize findings, and present them.
5. General Project Coordination & Task Management: I help keep your projects on track by monitoring deadlines, organizing files, and liaising with team members.
6. Customer Service Support: Professional and timely communication with your clients using CRM tools such as Gorgias, Helpdesk, Freshdesk, Jira to ensure their satisfaction.

Tools I Master for Your Convenience:

• Project Management Software: Trello, Asana, Monday.com – keeping tasks organized and deadlines met.
• Google Workspace (Gmail, Calendar, Docs, Sheets, Drive, Meet): Your complete cloud-based office solution.
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook): For all your document, spreadsheet, presentation, and email needs.
• Communication Platforms: Slack, Zoom, Microsoft Teams for instant and effective collaboration.
• Scheduling Tools: Calendly, Acuity Scheduling to simplify appointment booking.
• Cloud Storage: Dropbox, OneDrive for secure file management.

Because your time is your most valuable asset, and I am here to help you reclaim it. Ready to transform your productivity and streamline your operations?

Let's discuss how my expert administrative support can make a tangible difference for your business starting today!