Ph4-A Blk27 Lot4 Diamond St.
Citihomes Subd., Molino 4
Bacoor, Cavite --
Joy Stephanie Lanza Abaja
Objective To find a stable company where I can share my skills and experiences. Help that company grow and achieve its business goals.
EducationElementary
1995 – 2001 St. Paul College of Makati,
Poblacion St. Makati city
High School
2001 – 2005 Mandaluyong Science High School
Pantaleon St. Mandaluyong City
College
2005 – 2008 Asia Pacific College, Magallanes, Makati CIty
Bachelor of Science Commerce Major in Accountancy
June 2005 - March 2011
Technical
Skills *Knowledgeable in MS Office Applications
* Knowledgeable in using Asana, Zendesk, Magento, Trello, and LinkedIn
* Social Media Management
*Lead Generation
*Appointment Setting
*Telemarketing
*Typing speed: 50 wpm
Work-Related* Public Speaking
Courses*Expository Writing
*Technical Writing
Honors andDean’s Lister and Academic Scholar from 2005 - 2010
Achievements
Work ExperiencesNhan International Export and Import (Upwork)
HR Manager/Recruitment Manager (Australia and Philippines)
January 2018 – January 2020
Biological Control Systems (Homebased)
Operations Manager/Trainer (Philippines)
January 2017 – January 2018
SuperCEO (Homebased)
Executive Assistant for Customer Service (Email and chat)
July 2016 – January 2017
TaskUs. Inc
Email Support
Twitter Account/Periscope
January 2016 – June 2016
TaskUs Inc.
Service Response Representative (Phone and Email)
EatStreet Account
January 2015 - January 2016
TaskUs Inc.
Customer Service Representative/Email Support
FreshPair.com Account
November 2013 – January 2015
Stream Global
Sales Representative (Outbound)
Dish Account
June 2013 – November 2013
Teleperformance
Customer Service Representative/ Case Manager
Telstra Consumer
April 2012 – May 2013
Convergys Alabang
Customer Service Representative: Billing Department
AT&T
November 2011 - April 2012
Department of Finance
Auditing Assistant (On Job Training)
Commission on Audit
September 2010 - December 2010
Bangko Sentral ng Pilipinas
Department Staff (On Job Training)
Procurement Department
June 2010 – September 2010
References:
Deana Ronzan
Operations Manager (Australia)
BodyBuzz/ Biological Control Systems
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Maryann Torres
Executive Assistant
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