Jowilyn Francisco

Jowilyn Francisco

$5/hr
Customer Service Representative
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Davao City, Region Xi Davao Del Sur, Philippines
Experience:
13 years
 _____________________________________________________________________________________ PROFESSIONAL EXPERIENCE: Government TeacherMarch 2018 – present Department of Education Quirino Avenue Davao City, Philippines Job Description: Facilitates learning in the elementary school’s trough functional lesson plans, daily log activities and appropriate, adequate and updated instructional materials (print or non – print) Monitors, assesses, and evaluates pupil’s progress Undertakes activities to improve performance indicators Maintains updated pupils record Update parents on pupil’s progress regularly Supervises curricular and co-curricular projects and activities Counsel and guides pupils Conduct action research Maintains cleanliness, orderliness, safety and upkeep of the classroom Participates in the staff development activities and utilizes gained from the seminars, trainings and scholarships Maintains harmonious relationship with fellow teachers and other school personnel as well as parents and other stakeholders. Support activities of government and non – governmental organization Does related work TeacherJune 2012 – March 2015 University of the Immaculate Conception Bajada campus, Bajada Davao City, Philippines Job Description: Supports and upholds the philosophy of Catholic education and the mission of the school Plans for instruction with logically sequenced objectives, based on adopted curriculum and submitted accordingly to the local school policy Uses effective instructional method or models according to professional practice Uses varied assessment tools to perform both formative and summative assessment Maintains discipline inside the classroom and on campus Communicates with parent regarding academic, behavioral or safety concern Demonstrate professionalism in conduct, demeanor and work habits TeacherJune 2010 – March 2012 Kids Camp Innovative Learning Academy Bangkal Davao City, Philippines Job Description: Identify clear teaching objectives and specifying how they will be taught and assessed Setting tasks which challenge pupils and ensure high levels of interest Setting appropriate and demanding expectation Provide clear structures for lessons maintaining pace, motivation and challenge Make effective use of assessment and ensure coverage of programs and studies Ensure effective teaching and best use of available time Monitor and intervene to ensure good learning and discipline Evaluate pupil’s performance and attitude towards studies TeacherSeptember 2006 – November 2008 International School of Choueifat (SABIS) Dubai, United Arab Emirates Job Description: Execute lesson plans in a way that instruction can be accomplished in allotted time Maintains a safe and stimulating classroom environment Preparing and setting up activities Makes parents – teacher conference to keep tract of pupil’s developmental stage in school Makes a holistic formation of the pupils Create and test to test the abilities of the pupils Work with school administration and other related school tasks Call Center Representative January 2015 – May 2017 Customer Service Provider / Technical Support Representative Sutherland Global Services – Davao City Teleperformance Inc. – Davao City VXI Holdings – Davao City IQOR Philippines – Davao City Job Description: Obtains client information by answering telephone call; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information. Answer incoming call and respond to customer emails. Management and resolve customer complaint. Sell products an place customer orders in computer system. Identify and escalate issues to supervisors. Administrative AssistantAugust 2005 – August 2006 Philosophers Den Creative Learning Allport Psychological Center Inc. Matina Davao City, Philippines Job Description: Handling office tasks, such as filing, generating reports and presentation, setting up for meetings, reordering supplies. Providing real – time scheduling support by booking appointments and preventing conflicts. EDUCATIONAL BACKGROUND: Post Graduate University of the Immaculate Conception Rizal Memorial Colleges Master of Arts in Educational Management 33 units earned 2012 - present Tertiary University of Southeastern Philippines Bachelor of Science in Elementary Education Major in Science and Health 2001 – 2005 Secondary Sta. Ana National High School With Honors 1997 – 2001 Primary and Intermediate Rizal Elementary School - Davao Compostela Central Elementary School With Honors 1991 - 1997 ____________________________________________________________________________ SEMINARS ATTENDED: District ICT Skills cum Classroom Integration December 5 – 7, 2018 Midyear Performance Review and Evaluation October 2018 Capacity Building on Reading and Development September 28 – 29, 2018 Pedagogical Retooling in Language, Mathematics and Science August 22 – 24, 2018 Orientation on Teachers Induction program July 26, 2018 The Value of Hardwork and Discipline July 21, 2018 Orientation on the Revised Reading Program June 13, 2018 Division Roll – out Training on Language, Science and Mathematics May 28 – June 1, 2018 PERSONAL INFORMATION: City Address:   Block 5, Phase 1 Daang Patnubay cor. Abellano Street SIR New Matina, Davao City Philippines      Date of birth:      November 13, 1983                  Place of birth:          Compostela, Compostela Valley Philippines             Civil Status:     Married                      Sex:                           Female          Religion:     Catholic                            Citizenship:  Filipino                   Spouse’s Name:Reynaldo C. Celis - 53 yrs. old Child’s Name:Rhya F. Celis – 5 yrs. old Father’s Name:Juanito G. Francisco Occupation:                Retired Army / Chief Security Guard Mother’s Name:         Wilma P. Francisco Occupation:Self-employed (owned small business store) Address:                     Bansalan Davao de Sur, Philippines Language or dialect usually speak and write: English, Arabic, Visayan, and Tagalog REFERENCES: Emelyn R. Magtabog Matina Davao City, Philippines - Eda D. Calledo Nova Tierra Village, Lanang Davao City - Ellen C. Relampagos Boulevard Davao City - JOWILYN Q. FRANCISCO Applicant
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