Joweigha Okeoghene Vivian

I'm a customer service professional with over 15 years' experience, I specialize in client relationship management, issue resolution with proven success in account servicing, KYC compliance, admission guidance and customer retention. I'm also skilled in managing high volume inquiries, resolving complex complaints and driving satisfaction. Proficient in using CRM systems, digital tools and effective communication to improve customer experience and I drive customer-first approach to every role