Jovil Caoayan

I am a self-motivated professional with more than 14 years of experience in the Call Center industry with expertise in Customer Care, Sales, SaaS and Inbound/Outbound Lead Generation. I thrive on innovation and overcoming challenges, learning new skills, and encouraging growth in those around me.

In my line of work, I do my best to meet my client's expectations and deadlines. I look forward to discussing your project together.

My skills:

• Outstanding Customer Service
• Great Communicator
• Attention to detail
• Sales Agent
• Organized
• Professional Voice and Manner
• Excellent written and verbal communication skills
• Problem Solver
• Flexible
• Quick Learner
• Proficient with eCommerce platforms (Shopify, WooCommerce, BigCommerce, etc)
• Advanced knowledge of MS Excel, Powerpoint, and Word
• Familiar with Adobe Photoshop
• Accustomed to working with deadlines
• Familiar with Slack and Zoom
• Team Player
• Bank Reconciliation
• Adept in using Salesforce and HubSpot’s CRM

The rate is negotiable dependent on business needs.