Jovie Buladaco

JOVIE C. BULADACO Customer Service Support, Virtual Assistant, Data Entry Tagum City, Davao Del Norte, Philippines, 8100 @jovieclaro - @JovieCB29 - @jovieclaro - WORK HISTORY 04-2015 – 07-2015 ● ASSISTANT BRANCH HEAD Cd-r King Gaisano Mall Tagum, Tagum City 10-2012 – 03-2015 ● ASSISTANT BRANCH HEAD Cd-r King Gaisano Grand Mall Panabo, Panabo City ● ● ● ● ● ● ● ● Managed day-to-day operations of Sales and Receipt of the branch. Managed branch cash position with optimal limits on cash drawers and vault. Coached, trained and mentored skills and work team. Coordinated annual professional development courses for branch personnel. Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities. Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter. Administered financial aspects of contracts, including establishing and checking coding procedures, monitoring reports and updating internal files. Kept up-to-date and accurate funding accounts for internal departments, key programs and special projects. ● ● ● ● Completed task of customer service to ensure compliance with relevant laws and regulations. Improved Sales through consistent hard work and dedication to sales talk and assisting the customer needs to buy. Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting. Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote a safe working environment. 04-2012 – 08-2012 ● CASHIER Cd-r king Gaisano Grand Mall Tagum Branch, Tagum City 12-2011 – 03-2012 ● SALES ASSOCIATES Cd-r king Gaisano Grand Mall Tagum Branch , Apokon Road St., Tagum City 06-2011 - 10-2011 ● STAFF MEMBER (NESTLE/DSPII) South Mindanao Nestle JambayanTeam, Maa, Davao City EDUCATION 06-2010 - 04-2011 ● COMPUTER PROGRAMMING TECHNICIAN Academia De Davao College, Lacor Bldg., Cor. Bonifacio-Quezon St., Tagum City 06-2009 - 04-2010 ● ICT - COMPUTER HARDWARE SERVICING Academia De Davao College, Lacor Bldg., Cor. Bonifacio-Quezon St., Tagum City TRAINING AND SEMINARS ● Online course on Digital Tools for Jobseekers Go Digital ASEAN - Philippines Program ● 5-Day Course Online Training Working from home and Daily duties of Virtual Assistant Virtual Assistant Bootcamp, By Jayson Dulay Ceo/ founder ● Ecommerce Job Training Ecommerce University, By Katrina Mckinnon Ceo/ Founder ● Pre- Employment Seminar for Local Application Freedom Park Tagum City, Bonifacio Street, Tagum City, Davao Del Norte ● Computer Programming NCIV Southern Mindanao Institute Of technology (SMIT) COMPUTER SCHOOL, Magallanes, Davao City ● Computer Hardware Servicing NCII Aroma Cafe and Assessment Center, Sobrecary St. Tagum City ● Corel Draw Seminar Academia De Davao College Computer Laboratory (ADDC) Lacor Bldg., Cor. Bonifacio-Quezon Sts., Tagum City