Jovie Barruga

Expert on Citrix Application, VMWare and VPN client:

• XenApp, XenDesktop and Citrix Receiver admin and maintenance.
  Expert on Service Now Ticketing System:
• Incident and Request ticket management.
  Expert on Active Directory:
  • Account creation and management
• Access permissions; UNLOCK and RESET AD account
• Checking of Group Membership and types of access permission of end user
  Experience on Network Setup LAN/WAN/WLan
• Dynamic VLAN, STP and MAC filtering
• WLAN security (WEP, WPA, WPA2, AES)
  Expert on Email Protocol setup namely:
• IMAP and POP3 (iphone, android, Outlook, etc)
  Expert on WINDOWS OS namely:
• Win Millenium, Win XP, Win Vista, Win 2000, Win NT 2000/2003/2008 and Win 7

Expert on Sharepoint

• Owner/Admin of Sharepoint sites
  Expert on Microsoft Office Tools 95 – 2010

Expert on PC Troubleshooting:

• Hardware , Software issues
  Expert on Web Browser troubleshooting namely:
• Internet Explorer, Google Chrome, Firefox Mozilla, etc.