Jovan Rey Monterde

 Jovan Rey A. Monterde Blk 32, Lot 11, Catalona St., Lessandra Subd., Gran Europa, Lumbia, Cagayan de Oro City, Philippines, 9000 -- To obtain a position that will enable me to use my strong organizational and management skills, educational background, and ability to work well with people. Education: Xavier University- Ateneo de Cagayan Corrales Extension, Cagayan de Oro City, Philippines 2005 to 2010 Graduated Bachelor of Science in Management Accounting Work Experience: Landstar Online Job- Head office at Cincinnati, Ohio September 2016 to Present Freight Coordinator Freight coordinators are responsible for routing incoming and outgoing communication regarding freight shipments and transportation needs for their companies. Ensures proper coordination between the shipper and the driver. That which includes shipments are delivered on time and as agreed upon by the client.  Performs daily calls to Freight Brokers to establish good relationship with them by helping them move their loads. Makes sure good client/customer service is performed all the time. Works 0800 am to 0500pm EST. Skechers Philippines Limketkai Mall and Centrio-Ayala Mall., Cagayan de Oro City, Philippines September 2014 to August 2016 Store Supervisor Implements store sales strategies to achieve given sales target per brand per store. Analyzes and solves problems and concern affecting sales. Coordinates with brand coordinators matters regarding merchandise requests and reports stocks movement and customer feedback. Manages actual selling and customer service. Conducts daily pep talks with staff to remind them of daily sales target and motivates them to perform their best. Implements excellent customer service, attends and resolves customer complaints and performs customer relations. Oversees implementation of standard store operations. Manages store personnel. Prepares weekly/monthly sales reports in coordination with the retail and concession sections. Mcdonald’s Philippines Corrales-Chavez Sts., Cagayan de Oro City, Philippines April 2011 to August 2014 2nd Assistant Manager Shift Manager Responsible in properly coordinating and organizing people, product and equipment to achieve targeted sales while maximizing profitability. Scheduling Systems Manager- June 2012 to Aug 2014 This system requires great focus and concentration to able to properly create an efficient and effective schedule. Requires a Manager to be extremely organized as this system is very complicated. Determines which information is relevant to the schedule of each crew. Organizes, maintains and utilizes all resources and all information used to create a schedule. Ensures proper staffing for all restaurant hours and also ensures profitability is maintained. Monitors and evaluates the schedule and uses this evaluation to make schedule adjustments that will enhance the restaurants success. Crew Training Systems Manager- Feb 2013 to Present Responsible for implementing and organizing the McDonald’s Crew Development Program. This program is the worldwide standard training system for all hired crew of McDonalds. This is strategically designed to provide a variety of instructional methods that teach in ways trainees most effectively learn. Responsible for developing Crew Chiefs, which is the second hand of all Shift Manager’s in running a shift. Marketing Systems Manager- July 2013 to December 2013 Responsible in promoting goodwill to the company as well as plan and find ways to increase sales and profit. Plans and Executes Marketing Strategies from local and national Initiatives. Planned and Daily Maintenance Systems Manager- July 2011 to Feb 2012 Responsible in assigning daily, monthly, quarterly tasks to all co-manager’s in monitoring and implementing the Planned and Daily Maintenance Calendar Planned and Daily Cleaning Equipment Maintenance Equipment Troubleshooting Unplanned Equipment Maintenance Radio Mindanao Network (RMN) D.A. Velez Sts., Cagayan de oro City, Philippines February 2010 to March 2011 DJ/ Announcer Sales and Marketing Staff Trainings/ Seminars Attended: Basic Orientation and Supervisor Seminar September 2014, Tektite Tower, Pasig City Active Participation Kapisanan ng mga Broadkaster ng Pilipinas May 29, 2010 License Exam Passer Mcdonalds Basic Shift Management Course October 23-26, 2012; Dynasty Court Hotel, Cagayan de Oro, Philippines Graduated Top 1 in the Class (Class Archie Awardee) Dean’s List Awardee in the Class Mcdonalds Advanced Shift Management Course October 28-31, 2012; Dynasty Court Hotel, Cagayan de Oro, Philippines Dean’s List Awardee in the Class HR Personnel/ People Class October 21, 2013; Mcdonald’s Cagayan de Oro, Philippines Active Participation Crew Orientation Program Workshop October 21, 2013; Mcdonald’s Cagayan de Oro, Philippines Active Participation Skills: Inventory Control and Management People; Product; Equipment Management Profit and Loss Analysis and Reporting Labour Control and Relations Microsoft Office Literate; Adobe Photoshop; Video Editing Strategic Marketing Analysis and Execution Merchandising Analysis Reference: Luisito Medrano Area Sales Coordinator Skechers Philippines - Maricel S. Karingal Restaurant Manager McDonald’s Xavier - Gunther Solon Station Manager Radio Mindanao Network -