Jovan Kaludjerovic

JOVAN KALUDJEROVIC OBJECTIVE Hospitality professional with an extensive leadership experience. Managing services, operations & revenue with core competencies in premium travel & luxury segment. WORK EXPERIENCE 03/2014 - Present Senior Destination Manager Celebrity Cruises, 1050 Caribbean Way, Miami, Florida Responsibilities:      7/6/1980 MARRIED MONTENEGRIN CONTACT Address: Boza Dabinovica BB, 85330 Kotor, Montenegro Phone: -     Manages marketing and revenue of shore excursions department Partners with tour operators to create ad hoc tours for high end premium guests. Manages premium tour sales, refund issues, and ensures general port and ship information is relayed to the guests. Develops and executes tactical plans to achieve financial targets understanding the financials behind the business. Promotes and sells premium tours onboard to optimize revenue. Ensures the effective planning, marketing, and selling of all revenue opportunities. Responsible for quality control of the tour program and maintains an inventory of available tours on a cruise-by-cruise basis. Develops and implements new ideas for revenue and operational efficiencies 05/2011 – 11/2013 Port Lecturer Royal Caribbean, 1050 Caribbean Way, Miami, Florida 06/2010 – 05/2011 Shore Excursions Manager Royal Caribbean, 1050 Caribbean Way, Miami, Florida 05/2008 – 06/2010 Email:- Assistant Shore Excursions Manager Royal Caribbean, 1050 Caribbean Way, Miami, Florida Skype: jowansky 04/2006 – 03/2008 Linkedin: Overseas Sales Representative https://www.linkedin.com/in/jovankaludjerovic-/ Holiday Options , 7 Waterside, Seaham Harbour Marina, Seaham EDUCATION 1999 - 2005 LANGUAGES English – C2 Italian – B2 Spanish – B2 Russian – B2 Serbian – C2 Faculty Diploma in Management and Marketing in Tourism , FTH Kotor, Montenegro SYNOPSIS OF ACHIEVEMENTS      Enrolled new program of future shore excursions sales. Developed live presentations system for increasing sales. Proactive planning led to consistent reaching of financial targets Three titles for ship of the year – been part of the management Part of the new built Celebrity Edge start-up management team REFERENCES References available on request