Jothel Pillora Endencio

JOTHEL PILLORA ENDENCIO San Jose, San Miguel 5025 PH-- PROFESSIONAL SUMMARY Well-rounded and dependable Human Resources professional with over 15 years of progressive experience in recruitment, employee relations and benefits, timekeeping, and payroll administration. Demonstrated success in fullcycle talent acquisition, maintaining accurate employee records, resolving workplace concerns, and processing timely and compliant payroll. Known for attention to detail, confidentiality, and strong collaboration with cross-functional teams. PROFESSIONAL EXPERIENCE Asurion Phils. / Techlog Center Phils., Inc. LCC – Iloilo Business Center, Mandurriao Iloilo City Senior Timekeeping Associate December 2020 – January 2025 • • • • • • Process payroll for 1,200 employees, ensuring accuracy and timeliness of payments. Maintain and update employee attendance records, tracking absences, leaves, and overtime. Ensure compliance with federal and state wage laws, including tax deductions and benefit contributions. Assist employees with payroll-related inquiries and resolve discrepancies in a timely manner. Generate payroll reports and provide insights to management on labor costs and overtime trends. Coordinate with HR and Finance teams for audits and compliance reviews. Client Care Concierge - 4813 Ridge Rd Suite-, Douglasville, GA 301 (Remote) Human Resources Administrative Assistant November 2018 – November 2020 • • • • Support daily HR operations by maintaining employee records, assisting in recruitment and onboarding Coordinating training sessions, and ensuring compliance with company policies and labor regulations. Serve as a key point of contact for employee inquiries and provide administrative support across multiple HR functions, including benefits administration, payroll assistance, and HRIS data management. Ensures smooth communication within the department and contributes to a positive employee experience. IQOR Phils. / RMS Collect Philippines Payroll and Timekeeping Coordinator July 2016 – November 2018 • • • • • Managed timekeeping systems, ensuring accurate logging of work hours. Assisted in benefits administration, including leave requests and retirement contributions. Supported recruitment and onboarding processes with new hire documentation and payroll setup. Conducted regular payroll audits to identify discrepancies and maintain accurate records. Provided training to employees on timekeeping policies and payroll processes. Qualimed Hospital Iloilo Timekeeping and Payroll Assistant July 2014 – July 2016 • • • • Manually checking of employees’ timecard and manually input the number of hours via MS Excel every cutoff. Preparation of final data and sent to accounting department for processing of Payroll. Managed and make sure all Government (SSS, PHILHEALTH and PAG_IBIG) contributions are paid on time. Served as a point-of-contact in processing of employee’s benefits. Homeworld Shopping Corporation Human Resources Assistant July 2007 – December 2013 • • • • • Screened resumes, scheduled interviews, and administered pre-employment tests. Conducted background checks and prepared employment contracts. Supported HR manager in investigating workplace issues and conducting disciplinary meetings. Led onboarding and orientation sessions for all new hires. Helped design and implement employee satisfaction surveys and action plans. CORE COMPETENCIES • • • • • • • • • • • • • • • Payroll Processing & Timekeeping Tax Computation & Compliance Payroll Software: QuickBooks, Xero, SAP, JPS Microsoft Excel (Advanced) Financial Reporting & Data Analytics HRIS & Payroll Automation End-to-End Recruitment Interviewing & Candidate Screening Job Posting & Talent Sourcing Employee Onboarding & Orientation Employee Relations & Conflict Resolution Performance Management Support HR Policy Implementation Labor Law Compliance Exit Interviews & Retention Strategies CERTIFICATIONS • Certified Australian Bookkeeper – Xero Accounting Software • Certified Xero Advisor • Certified Data Analytics Specialist EDUCATION West Visayas State University – LaPaz, Iloilo City • Bachelor of Science in Information Management ACHIEVEMENTS • Spearheaded the implementation of an updated payroll software, reducing working hours and improving payroll accuracy. • Successfully minimized payroll errors by 25% through process automation. • Trained and mentored HR staff on payroll best practices and compliance • Timekeeping Systems (Kronos, QuickBooks, Xero, etc.)