CONTACT
https://www.linkedin.com/in/jo
sue-umana-vasquez/
JOSUÉ DAVID
UMAÑA VÁSQUEZ
D A T A
A N A L Y S T
PROFILE
Professional with a strong foundation in data-driven problem solving and
experience working with datasets in fast-paced environments. Successfully
recovered over $100,000 by analyzing trends and patterns in datasets across
healthcare and service operations. Adept at cross-functional communication,
SKILLS AND
CERTIFICATIONS
Excel
digital tools, and continuous learning. Seeking to contribute analytical thinking and
technical expertise to innovative technology-driven organizations.
EXPERIENCE
Design Thinking
Power BI
APPEALS ANALYST
Python
02/2024 - 07/2025
Experian
R
Analyzed large volumes of patient and procedural data using Microsoft Excel and
SQL
Power BI to identify patterns and optimize the appeals process for faster
Data Visualization
Business Analysis
Strong Communication
EDUCATION
resolution.
Recovered over $100,000 by detecting trends and anomalies in case data,
enabling faster and more effective appeal resolutions.
Interpreted automated reports and generated insights to reduce turnaround
times and improve decision accuracy in appeal cases.
Collaborated with cross-functional teams in Costa Rica and the U.S. headquarters
to validate workflows, define project goals, and improve operational efficiency.
Conducted proactive research using manuals, online databases, and official
sources to ensure data accuracy and compliance across multiple appeal cases.
DATA ANALYST
Universidad Cenfotec
2024 - 2025
BACHELOR OF TOURIST MANAGEMENT
Universidad Técnica Nacional (UTN)
2016 - 2020
Supported strategic improvements by identifying opportunities through
comparative case analysis and contributing to a higher success rate in appeals.
PRE-ACCESS INTERMEDIARY
United Collection Bureau UCB
05/2022 - 02/2024
Managed the authorization, denial, or escalation of medical appointments for
patients in Florida, U.S., ensuring alignment with insurance policies and eligibility.
Reviewed patient records and insurance data to validate active coverage and
LANGUAGES
approve outpatient or inpatient procedures accordingly.
Handled high volumes of sensitive patient information while coordinating across
departments for accurate processing and documentation.
Communicated directly with insurance companies to verify benefits, initiate cases,
SPANISH - NATIVE
ENGLISH - EXPERT FLUENT
and guarantee proper patient care.
Executed a wide range of administrative and data-related tasks, consistently
prioritizing efficiency, accuracy, and compliance in a fast-paced healthcare
environment.
