Josue Ruiz

resume Josue Vladimir Ruiz Borjas San Pedro Sula, Cortes | - | Single.  Summary Hard-working leader who performs, delegates and develops all duties in a respectful and professional manner. Goal oriented, ability to take decisions and work effectively as part of a team. SKILLS Responsible. Committed. Punctual. Multitasker. Experience 12/22/2020 – To Date - Real Estate Lead Manager/Acquisition Manager Provide support to agents and brokers during the sales process, including preparing documents, scheduling appointments, and sending emails. Maintain client database (CRM) and communicate with customers, other agents, and service providers throughout the closing process. Administrative duties, to include copying, answering the phone, filing, and sending/receiving emails Manage all aspects of seller’s transactions from first contact to purchase agreement. Consult with sellers to coordinate staging, property photography, repairs, home improvements, signage, lockbox, access requirements and other marketing activities required for showing the properties. Provide weekly updates to sellers and buyers with feedback and progress reports from showings and marketing efforts. Be proactive so clients are kept informed, know what to expect, and feel reassured that they are in good hands. Input listing information into the MLS, maintain documents and track progress for each listing, and update necessary information in client database and transaction management systems. 05/22/2019 – 11/22/2019 Real Estate Virtual Assistance Responsibilities and Duties Build rapport with sellers, listen, solve problems, overcome objections Manage leads and stay organized using our internal CRM, Follow Up Boss including adding leads, conversation notes, response times, and follow-up attempts into database Chase deals with fervor until they are either closed, dead or turned into qualified appointments Schedule appointments for Listing and Buyer Specialists Outbound calling, taking inbound calls, e-mail communication, cold calling, coordination and scheduling of real estate buying and selling opportunities and overall management of sales pipeline through the sales cycle. Accurately track and convey productivity and sales metrics to management. Follow and master scripts used in lead generation and cultivation to deliver the team value proposition and handle objections Qualify leads to accurately convey motivation, competition, and financial specifics to real estate agents. Sets weekly goals Set up an “Ideal Week” that blocks time for activities designed to reach goals Attend trainings Willing to be held accountable for goals & results Able to create and establish a clear process to make the transition to an agent smoothly in a way that leads won’t feel like they’re being passed along abruptly. 03/11/2015 – 05/21/2019 Lead Trainer Call Center, KM2 Solutions. Helping to manage and organize talent development and coaching programs. Leading trainers, creating and auditing training materials, and ensure that best practices are being followed. Analytical skills asset to determine the training needs of an organization's workforce, reviewing employee performance evaluation reports. Critical-thinking and problem-solving skills come in handy when developing training programs that address the workforce's knowledge and skills deficiencies. 22/11/2013 - 03/11/2015 Supervisor Call Center, KM2 Solutions. Provide guidance and support the team to success, ensuring a respectful environment amongst all lines of management team and subordinates. Monitor calls and provide feedback through coaching sessions. Implement effective customer service strategies. Effectively reaching sales goals and surpassing expectations, based on strategies in place. Manage employee payroll and scheduling. Responsible for annual employee reviews and evaluations for representatives. Monitor all system output to ensure the integrity and quality of each report. Maintain all processes and quality of work within the department. Practice all security and safety procedures Education Engineering intern 48/62 classes approved. 2019 CEUTEC. Degree in Computing, 2009. Instituto Tecnologico Sampedrano. Elementary Degree 2003. Emiliano Tardif School. LANGUAGES: English 100%. Spanish 100%. diplomas Leadership Development Program, KM2 Solutions 2016 Electronics, INFOP 2014. Labor Relations, Gildan 2012. Quality Control and Management, Gildan 2011. Communication Skills, Gildan 2011.