Josue Henriquez

I bring over 15 years of comprehensive experience in sales and customer service, supporting clients and organizations through data-driven decision-making, strategic communication, and revenue-focused solutions. Throughout my career, I have consistently served as a key point of contact between businesses and their clients, ensuring strong relationships, clear communication, and measurable results.

My professional background includes extensive responsibility for tracking revenue, monitoring performance metrics, and analyzing sales trends to support business goals. I am highly proficient in Microsoft Excel and Power BI, where I regularly create detailed reports, dashboards, and visualizations to present insights in a clear and actionable way. I have hands-on experience building charts, forecasting tools, and performance models that help leadership teams understand historical data, identify trends, and plan for future growth. My analytical skills allow me to translate raw data into meaningful insights that drive smarter business decisions.

Client communication has been a central focus of my work. I have led and participated in numerous client conference calls, conducted outreach initiatives, and managed ongoing relationships with stakeholders across various industries. I am skilled at identifying client needs by asking the right questions, actively listening, and aligning solutions to their organizational objectives. My approach is consultative and solution-oriented, ensuring that clients feel supported while receiving recommendations that deliver real value.

I am highly data-driven, using metrics and analysis to guide strategy rather than assumptions. At the same time, I balance this with strong interpersonal skills, allowing me to communicate complex information in a clear, relatable way. I am self-motivated, organized, and proactive, with a proven ability to manage multiple priorities while maintaining accuracy and attention to detail.

As a freelancer, I bring a strong sense of ownership, reliability, and professionalism to every project. I thrive in environments where I can combine data analysis, client engagement, and strategic thinking to help businesses improve performance, optimize processes, and achieve their goals.