Josphine Irungu
Business Analyst
Mobile No:
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E-mail-
Overall 5 years’ experience as a Business Analyst to meet the expectations of the client and stakeholders. My
Objective is to obtain a challenging position as a Business Analyst that would increase business productivity of the
organization & in turn enhance my skills & competency
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Profile Snapshot:
Experienced in Business Analysis, requirements gathering using elicitation techniques, documentation of
Artefacts (BRD/FRD) and modelling of requirements.
Hands on experience working in agile methodology and competent in conducting scrum meetings.
Comprehensive knowledge of Software Development Life Cycle (SDLC) having thorough understanding of various
phases like requirement analysis, specifications, design, development and testing.
Proficient in working with Waterfall and V-model models.
Knowledge on Software Development Life Cycle (SDLC) model, Software Testing Life Cycle (STLC), Defect Life
Cycle, Project Management Process, Test Management Process.
Writing and implementing Test scenarios, Test cases, System testing, Regression testing, Functional Testing,
Defect Tracking and maintaining Traceability Matrices for baseline documents.
Experience in successfully conducting UAT.
Excellent knowledge of E Commerce & Health Care domain.
Experience in using basic SQL and Data Analysis.
• Client Presentation
• Root cause analysis
• Business case
• BRD /FRD
• Communication skills
BA Core Competencies:
• SCRUM
• Risk & Regulation
• UAT
• Change Management
• Estimation scoping
• Stakeholder management
• Process Improvement Problem Solving
• Requirement Analysis
• Requirement Gathering
Team work
Analytical Thinking
Summary Professional Experience:
Organization
Sunrise Living
Africote Limited
Sanlam Insurance Company
Designation
Junior Business Analyst
Business Analyst
Financial Consultant
Employment Recital:
I). Organization
Experience
Role
: Sunrise Living
: 2023-Till date
: Business Analyst/ Test Analyst
Role & Responsibility (BA):
Duration
2023 - present
2019 -2022
March’18-Nov’18
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Act as a POC (point of contact) for assigned customers; including Hospital Strategic Management System and
Sales.
Establish and Execute weekly customer meetings to track all requests, open items and ongoing research.
Participate in Quarterly business Review process
Study the current state of the processes. Prepare the AS-IS process flow and the TO-BE scenario.
Successfully used Agile-Scrum framework for gathering requirements and facilitated user stories workshop.
Documented User Stories to analyze the level of effort on project specifications
Conducted walkthroughs with the different department heads to have a deeper understanding of the
requirements.
Participated and contributed in the Sprint planning meetings & Sprint review meetings.
Developed flow diagrams for Business process of the company, UI Mockups using Microsoft Visio, Balsamiq
and Axure.
Follow up with the end users and developers for user satisfaction and handled change request.
Interacted with business partners / SME’s to identify detailed system functionality and documented business
requirements in the (BRD) Business Requirements Document.
Created Business Requirements Document and Functional Requirements Document using MS Visio and MS
Word.
Responsible for gathering business requirements through Interviews, Workshop sessions
Produced the visual models for the system using MS Visio to create Use Cases, process flow, and Activity
Diagrams. .
Facilitated JAD with stakeholders and technical team to refine functional requirement.
Created Requirements Traceability Matrix to trace the requirements back to the Features.
Actively involved in preparing test scenarios and conducting UAT.
II).
Organisation
Designation
Experience
Role & Responsibility:
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III).
:Africote Limited
: Junior Business Analyst
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Develop Basic SQL Queries and Analyze Data
Interacted with business partners / SME’s to identify detailed system functionality and documented business
requirements in the (BRD) Business Requirements Document.
Created Business Requirements Document and Functional Requirements Document using MS Visio and MS
Word.
Responsible for gathering business requirements through Interviews, Workshop sessions.
Facilitated JAD with stakeholders and technical team to refine functional requirement.
Created Requirements Traceability Matrix to trace the requirements back to the Features.
Assisted in conducting UAT.
Organization
Experience
Designation
: Sanlam Insurance Company
: March’18 – Nov’18
: Financial Consultant
Role & Responsibility:
• Interact professionally with clients by phone or in-person to provide financial advice and guidance based on
their goals and objectives
• Develop and maintain relationships with clients to understand their financial needs and provide personalised
solutions
• Assist clients with wealth management such as retirement planning and Health Planning.
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Collaborate with other professional such as accounts to provide a comprehensive financial solutions.
Discuss with clients investment strategies including risk management.
Attend weekly meetings and regular product and customer service training
Make accurate presentation of products and services to individual clients.
Documentation such as clients reports, emailing and setting clients appointments
Other duties as assigned
IT Skills:
:Operating Systems
:Software
:SQL
:BA Tools
:Ms. Excel
:JIRA
:Tableau
: Windows 2007/2008
: MS-Visio
:Ms. Office
: Balsmiq & Axure RP
:Agile-Scrum
EDUCATION
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Aug’2023(present) Google Data Analysis
June’2023 – Dec 2023 Business Analysis
Sep 2022-Nov 2022 Financial Literacy
June 2018- Dec 2018 Digital and Marketing Skills
Jan 2017-Dec 2018 Entrepreneurial skills, people skills, Money skills, work skills
Jan 2014 – Sep 2018 Bachelor of Science in Biology
Personal Dossier:
Languages Known
Address
Gender
Status
References
: English, Spanish(In progress)
:1515 Rio Grande Dr . 75075, Plano Texas.
:Female
:Permanent Resident
