Joshua Westman

jw joshua westman professional summary Results-oriented Commercial Project Manager and Certified Scrum Master with a strong record of accomplishment in leading strategic initiatives and driving business growth. Expertise in crossfunctional collaboration, stakeholder engagement, and implementing effective change management processes to achieve measurable performance improvements. Proficient in leveraging project management software to optimize operational efficiency and ensure successful project delivery. Boca Raton, Florida- W:- skills • Project Management • Jira • CRM Systems (Salesforce) • Business acumen • Risk management • Agile Methodologies (Scrum, SAFe) • Change Management experience Virgin Voyages | Plantation, Florida September 2022 - Current Commercial Project Manager (2023-Current) Red Hot Support -) • Directed the end-to-end execution of strategic innovation and change initiatives, overseeing project lifecycles, optimizing resource allocation, managing cross-functional teams, and ensuring adherence to established project governance and best practices for successful outcomes • Spearheaded organizational change processes and adoption strategies, improving operational efficiency by over 35% • Cultivated collaborative relationships with over 20 key internal and external stakeholders to track initiative performance metrics, proactively identify opportunities for continuous improvement, and strategically align change efforts with overarching business growth objectives • Utilized Agile frameworks, including Scrum best practices and SAFe methodologies, to structure the planning and execution of complex enterprise-level initiatives Grand HVAC Leasing May 2021 - September 2022 Business Development Manager • Spearheaded revenue growth exceeding 50% through proactive identification and penetration of new market segments, coupled with strategic account management and the cultivation of enduring client partnerships • Directed the provision of critical market intelligence and strategic recommendations to optimize marketing initiatives, while expertly managing the execution of targeted marketing projects to bolster lead generation and market positioning • Orchestrated seamless collaboration across internal and external stakeholders to ensure efficient project delivery and successful deal closure Winsupply August 2016 - May 2021 Inside Sales Manager -) Counter Sales -) Warehouse -) • Empowered an Inside Sales team through focused leadership, guidance, and mentorship to consistently surpass sales targets, build strong customer relationships, and implement strategic customer retention programs • Championed process improvement initiatives across sales and operations, achieving over 50% warehouse efficiency gains through rigorous analysis and the deployment of best-inclass practices. • Synchronized cross-functional efforts among Marketing, Logistics, and Warehouse teams to guarantee seamless operational alignment from lead generation to order fulfillment, maximizing efficiency and enhancing customer satisfaction. • Resolved critical customer issues and concerns with swift action, ensuring exceptional customer satisfaction; proactively monitored market trends and competitor activities to continuously refine sales strategies and pinpoint emerging opportunities. United States Marine Corps • Stakeholder Management • Cross-functional collaboration January 2009 - January 2013 Aviation Ordnance Technician E-4 • Oversaw the inspection, maintenance, and repair of critical aviation ordnance systems, guaranteeing optimal mission readiness and operational effectiveness • Developed and delivered comprehensive training programs on ordnance handling and safety protocols, providing essential technical guidance during maintenance activities, deployments, and combat operations • Directed the management and tracking of ordnance supplies and equipment, implementing meticulous record-keeping systems and ensuring strict adherence to regulatory requirements • Executed rigorous inspections of ordnance equipment and systems to verify compliance with stringent safety and quality standards, meticulously documenting all findings and implementing corrective actions • Guided and mentored junior enlisted Marines, fostering their professional development and contributing to a high-performing team environment education Associate in Science (A.S.) - Game Art & Design June 2019 Full Sail University, Winter Park, Florida accomplishments and certifications • Certified Scrum Master • Google AI Essentials volunteer Boy Scouts of America | Longwood, Florida January 2020 - December 2022 Scout Leader website, portfolio and profiles www.linkedin.com/in/joshuac-westman-/ language English - Native