Joshua Webb

JOSHUA WEBB Waukesha, WI 53188 | C:- |- Summary Talented analyst with proven skills in analyzing competitors, synthesizing business intelligence and evaluating trends to enhance business results. Forward-thinking and enterprising in meeting expected demands with real-time data and strategic recommendations. Natural leader with resourceful and systematic approach. Customer service oriented. Skills Ability to multi-task Data quality Data mining Accurate data entry Chat communication Database management Data mapping Social media networking Social media updating Social media strategy 50 WPM typing Experience Data Analyst Jun 2006 to Jun 2020 CPA100 － Waukesha, WI Gathered information to determine trends for clients. Ensured quality and accuracy of data extracted Helped develop reports and analysis. Communicated with clients via Chat. Proficient in Microsoft Teams, Google Chat, Lync, & Skype Chat Processed confidential data and information according to guidelines. Managed master data, including creation, updates, and deletion. Interpreted data, analyzing results using statistical techniques. Utilized social media, i.e., Facebook, Twitter for end user interaction including chat and instant messaging. Education and Training High School Diploma Home School － Waukesha, WI Bachelor of Science, Computer And Information Systems Security Temple University － Philadelphia, PA