Joshua Ricardo T. Dizon

I am currently a supervisor at an ISP provider in the Philippines, with nearly 3 years of leadership experience and an additional 2 years as a customer and technical service representative. My expertise lies in using tools like Google Sheets, Google Forms, and MS Office platforms to streamline workflows and solve problems effectively. I am also proficient in Salesforce, where I have developed dashboards to monitor team productivity, average handling time (AHT), and pending rebates. My experience reflects a strong foundation in technical support, data management, and team oversight.