Joshua Pajar

JOSHUA PAJAR Customer Service Representative About Me I aim to use my skills and dedication to contribute to your good company, delivering highquality work while also seeking opportunities to learn and grow in a dynamic work environment. --Zone 1 Sto.Nino Street, San Felipe, Naga City, Camarines Sur LANGUAGE English Bicol Filipino SKILLS Communication Computer Literate Writing Skill Presentation and Speaking Instruction and Facilitation EDUCATION Bicol State College of Applied Science and Technology Bachelor of Secondary Education Major in English June 2016 - March 2020 EXPERIENCE Customer Service Representative Digital Minds Incorporated December 2022 - June 2023 Assisting customers via chat with prepaid card inquiries: balance checks, refund tracking, card delivery status, and explaining features like PayNow, Bank Transfers, and QR code payments. Customer Service Representative Sutherland May 2022 - August 2022 I manage incoming calls, promptly addressing customer inquiries and assisting with tour bookings, ensuring satisfaction. I also guide customers through selecting tour packages and handle amendments to existing bookings. Freelance Loan Sales Agent Pixsell The Tech Expert April 2021 - May 2021 Handling loan applications, interviewing applicants for financial eligibility, communicating with clients for information exchange, updating them on loan types and services, and fostering trust and satisfaction throughout the application process. Human Resources Staff Multiware Econ Sales Corporation March 2021 - November 2021 Answering calls, performing administrative tasks, and encoding employee data. Student Teacher Camarines Sur National High School January 2020 - March 2020 Effectively managing the class, documenting student progress and attendance, and appropriately planning and preparing assigned lessons and discussions. Information Technologist Intern Comelec November 2015 - March 2016 Organizing voter documents, summarizing voter lists, issuing voter IDs, assisting in voter registration programs, and sorting voter files.