Joshua Otieno
Nairobi County, Kenya • - •-• www.linkedin.com/in/joshuaoti/
EDUCATION
Kenyatta University
Telecommunication and IT
Jan 2014 – Dec 2018
Nairobi, Kenya
Graduated with Second Upper Class
EXPERIENCE
Competence Centre for Workplace Equity
Client Engagement Lead
Jan 2024 – Present
London Area, United Kingdom
Create and maintain comprehensive Excel spreadsheets to organize key prospect information, including company details, email
addresses, and websites.
Maintain accurate records of lead generation activities and administrative tasks, ensuring smooth workflows.
Collaborate with the team to enhance lead generation strategies and streamline administrative processes for efficiency.
Conduct in-depth research to build targeted databases of corporate organizations.
Engage with potential clients through multiple channels to schedule meetings and explore partnership opportunities.
Coordinate and schedule business development calls for the CEO, managing follow-ups and tracking the progress of outreach efforts.
Ensure accurate record-keeping of lead generation and outreach metrics, providing valuable insights for ongoing business
development.
Regularly update and manage the CRM system, ensuring all data and interactions are accurately logged for seamless client
relationship management.
Returning Works
Business Development Assistant
Nov 2020 – Oct 2023
Hertfordshire, England, United
Kingdom
Conducted research and mapped key businesses and stakeholders in the Higher Education and STEM industries.
Proactively scheduled and coordinated business development calls, building strong relationships to explore potential partnerships.
provided administrative support and assisted with outreach efforts, contributing to business growth initiatives.
Generated comprehensive daily, weekly, and monthly reports on call activities, lead generation, and appointments, ensuring clear and
actionable insights for the team.
Optimate
Remote Worker Professional
Mar 2020 – Dec 2023
Nairobi, Kenya
Executed administrative tasks for diverse clients, enhancing workflow efficiency
I initiated lead generation campaigns that generated over 200 qualified leads
Conducted cold email outreach, achieving a response rate of 15% consistently.
Engaged potential clients through LinkedIn messaging, resulting in a 20% increase in appointment bookings quarterly.
Managed CRM data diligently
Enhanced data enrichment processes, improving client information accuracy by 40% in one year.
EXTRA CURRICULAR ACTIVITIES
House of Hope Kandaria
Volunteer
Jul 2019 – Present
Volunteered in community projects, enhancing local engagement through educational initiatives
I instructed school pupils in basic computer literacy, increasing their skills
SKILLS, ACTIVITIES & INTERESTS
Skills: Lead Generation, Virtual Assistant, Administrative Assistant, Business Development, Cold Email Outreach, LinkedIn Messaging, Data Entry, Web
Research, CRM Management, Hubspot, Linkedin Sales Navigator, Calendar Management, Appointment Setting, Email lists, Leads
