Joshua Olagbegi

Joshua Olagbegi

$10/hr
Salesforce Admin||General VA|| Data Entry
Reply rate:
60.0%
Availability:
Full-time (40 hrs/wk)
Location:
Ikorodu, Lagos, Nigeria
Experience:
4 years
Joshua Olagbegi Magodo, Lagos•-linkedin.com/olagbegi-joshua Profile Summary Experienced customer support professional with a versatile skill set and proficiency in various tools. Skilled in gathering crucial insights and delivering exceptional service across multiple channels. Expertise includes active listening, empathy, problem-solving, and effective communication. Committed to maintaining a customer-centric approach and exceeding expectations. Eager to leverage experience to contribute positively to organizational success. Passionate about continuous growth and making a meaningful impact. WORK EXPERIENCE Ibadan Electricity Distribution Company (IBEDC) Nov 2019 - Present Customer Relation Officer • • • • Ensure effective billing by incorporate the usage of up-to-date billing software and system Identify and develop problem solving methodologies to resolve customer issues. Schedule and conduct status meetings with appropriate development resources and customers. Manage and train resources to ensure quality and consistency of service to customers Groundwater and Geophysical services (GGS) limited April 2019 - Nov 2019 Geophysicist • Analyze all geophysical interpretations and identify all potential issues and reports of other contributors • Monitor and provide support to all reserve reports and design and recommend locations for all geophysical area • Prepare maps and interpret for vertical electronic sounding (VES) section and perform regular analysis of all data EDUCATION African Leadership Academy May 2023 - Feb 2024 Ondo State University of Science and Technology Oct 2011 – Dec 2017 Salesforce Administrator Bachelor of Science in Geophysics VOLUNTEERING & LEADERSHIP PRESIDENT, Environmental and Sanitation Community Development Service. NYSC TREASURER, OSUSTECH geophysical science society (OGSS), - CERTIFICATIONS Salesforce Associate | Salesforce Salesforce Administrator | Salesforce Salesforce Administrator | Clicked SKILLS Salesforce CRM, Customer Engagement, Lead generation, Business Process Automation, Social Media Marketing, Customer Segmentation, Business optimization , Account Management, Internet Marketing,Mass Marketing, Product Promotion, Product Placement, Content Strategy, Google Analytics, Brand Awareness, Marketing Campaigns, EmailMarketing, Ad Serving, HubSpot Software, pipedrive
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