Joshua M. Ordaz
--615 Diego Silang St. Brgy. Salapungan, Angeles City, Pampanga
Objectives
I am looking for a position where I can apply my knowledge of supporting callers in handling technical and customer-related concerns as well as provide further assistance should the need arise. I also seek to advance my knowledge with whatever opportunity there is that can offer growth professionally as well as personally while working with you.
Educational Background
Associate in Aircraft Maintenance Technology
Philippine State College of Aeronautics
June 2014 – October 2021 (Graduate)
Work Experience
Technical Support Associate
Athenahealth
Access Healthcare Manila Inc.
December 2020 - Present
Business Travel Consultant
American Express Global Business Travel
EXL Philippines Inc.
February 2019 - January 2020
Email Support Representative
[24/7] Customer Philippines Inc.
September 2016 - January 2017 (seasonal)
Customer Account Executive
Comcast (Central Video Repair)
Teleperformance Philippines
September 2013 – July 2014
Character References
Regina O. Javil
Former Colleague;
EXL Philippines-
Janica A. Dela Cruz
Former colleague;
247 Customer Philippines Inc.
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Jefraim M. Magday
Classmate; Advanced ROTC
Philippine State College of Aeronautics
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