As an Automotive Sales Consultant, I served as the primary point of contact between the dealership and customers, guiding them through every stage of the buying process. This included explaining vehicle features and benefits, arranging test drives, presenting financing and leasing options, and ensuring a seamless and positive purchase experience.
- Customer Service Orientation: Committed to customer satisfaction by building trust, addressing concerns effectively, and creating a personalized buying experience.
- Product & Market Knowledge: Strong expertise in vehicle features, trims, warranties, and technologies, with an in-depth awareness of competitors’ offerings and market trends.
- Professionalism & Resilience: Self-motivated and goal-driven with the ability to maintain a positive, professional demeanor in high-pressure sales environments. Skilled in overcoming objections and consistently working toward sales targets.