Joshua Don Cuizon

If you are looking for an excellent Customer Service Support, you've landed exactly at the right profile. I know exactly how to make customers' lives easier and will give them information that helps. Providing world class customer service is my expertise and I always leave customers with an experience they will cherish. Also, making sure customers feel important will ensure that they would have no hesitation in dealing with you again and will attract more customers, and ultimately, more revenue.

I've been with this industry for almost 4 years now. I've worked with 3 companies already, 2 are locals which are the PLDT Internet Provider and Pizza Hut Customer Service and the most recent is for Amazon Retail & Kindle Voice at Sutherland Global Services.

I have experienced handling escalations - inbound and outbound both for phones and emails. I was awarded 3 times as the Company's Shining Star for being the Top Associate based on customer's reviews. Eventually, I was promoted as an Amazon Professional-New Hire Trainer wherein I am responsible for the New Hire Training during their PST.

These experiences helped me become equipped when it comes to creating great results for my customers and I am excited to do the same for you. I am looking forward to be a part of your growing business's success.