Joshua Daudu

DAUDU JOSHUA OSEGHALE Professional Summary Results-driven professional with over 4 years of diverse experience spanning, Project Management, and AI/CRM Automation. Proven track record in supporting teams, managing complex projects, and delivering innovative technology solutions. Skilled in Workflow Optimization, Project Management,AI/CRM Automation and leveraging modern digital tools to drive operational excellence SKILLS ●​ ●​ ●​ ●​ ●​ ●​ Project Management : Planning, execution and management of Project Task Legal Support: Document drafting, legal research, contract management, compliance CRM & Automation: Airtable, monday.com, Make.com, Zapier,ChatGPT integrations Communication: Slack, Gmail, Outlook, video conferencing, meeting facilitation Workflow & Process Management: Workflow mapping, SOP development, Data & Analysis: Reporting, KPI tracking, data visualization, performance analysis WORK EXPERIENCE AI/CRM Automation Specialist,(Freelance) MAY 2023 - PRESENT ●​ Designed and implemented no-code workflows using Airtable, monday.com, Zapier, and Make.com to streamline business operations. ●​ Developed AI-powered solutions integrating ChatGPT for tasks like automated email drafting, and content generation. ●​ Built custom CRM systems tailored to clients’ business processes, increasing efficiency and reducing manual work. ●​ Collaborated with clients to understand operational pain points and deliver automation strategies aligned with business goals. ●​ Created documentation and training materials to support clients in adopting new systems Project Manager, 10x media Ltd – Manchester, UK FEB. 2022 – APR. 2023 10x media Ltd is an e-commerce agency that provides tech related services to retail, B2C, and ecommerce brands. ●​ Researched and advised on the implementation of a CRM system, leading to a 45% increase in operational efficiency within the first quarter. ●​ Developed SOPs and conducted team training on CRM usage, ensuring seamless integration and adoption. ●​ Managed client onboarding and migration processes within the CRM, monitoring workflows for client accounts. ●​ Oversaw the development and maintenance of databases essential for client services. ●​ Implemented process improvements to optimize organizational efficiency and foster growth. ●​ Monitored the prompt execution of projects , like shopify design, email marketing set up etc Legal Virtual Assistant , Edu, Edu & Co – London , UK SEPT. 2021 to DEC. 2022 Edu, Edu & Co. is a foreign-based UK law firm that provides legal services to individual, corporate, and international clients. ●​ Prepared research reports and statistical analyses for the CEO, aiding in decision-making processes. ●​ Supported the CEO and sales team in managing operational workflows, ensuring smooth operations. ●​ Managed email correspondence and inbox organization, drafting routine responses and prioritizing urgent messages to ensure smooth client communication. ●​ Handled calendar scheduling across time zones, coordinated meetings, virtual hearings, and maintained accurate appointment logs for legal teams. ●​ Drafted, formatted, and proofread legal documents, contracts, and professional correspondence with meticulous attention to detail and confidentiality. ●​ Utilized virtual tools like Outlook, Google Workspace, Zoom, and document management systems to enable seamless remote collaboration and efficient task execution. EDUCATION University of Benin​ Bachelor of Law (LLB) ​ Law School​ ​ ​ Barrister at Law [BL]​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ - CERTIFICATIONS ●​ ●​ ●​ ●​ ●​ ●​ Project Management – Udemy Airtable Admin – Airtable Airtable Admin – Airtable Build your first Zap – Zapier Automate your work –Zapier Customize your Zap –Zapier ●​ Email Marketing – Hubspot Academy ●​ Klaviyo Product Certificate ( Email Marketing )-- Klaviyo Academy ●​ Klaviyo Deliverability Certificate ( Email Marketing )-- Klaviyo Academy​ LANGUAGES Fluent English (Spoken & Written) REFERENCES Available on request