Joshua Barbacen

As an Accounts Receivable Accountant, I meticulously processed and reconciled customer receipts and payments, maintaining absolute accuracy and timeliness. Additionally, I served as a collection specialist, diligently resolving customer issues and claims. I meticulously prepared requests for refunds, adjustments, and write-offs, all while striving to meet service level agreements and targets. Furthermore, I actively contributed to the achievement of service level agreements by promptly and effectively escalating any issues that arose. I also prepare month-end reporting and present it to stakeholders. As an experienced Workforce Management Specialist, I diligently monitor the productivity of over 150 Accountants and Lawyers, ensuring optimal performance and efficiency.

I have a bachelor's degree in business administration major in operations management from Pamantasan ng Lungsod ng Muntinlupa, where I learned the principles and practices of managing business processes and operations. I also have multiple certifications in QuickBooks, Microsoft Excel, and SAP S/4HANA, which demonstrate my proficiency and expertise in using various accounting and ERP systems. I am motivated to apply my skills and knowledge to help businesses achieve their financial and operational goals.