Josh Emmanuel Arche Mobe

JOSH EMMANUEL A. MOBE Summary I am a Jack-Of-All-Trades with 4+ years of professional experience. I have attained great proficiency in Digital Marketing and Social Media Management, carrying out administrative tasks and providing exceptional customer service. My diverse background enables me to drive business growth and enhance customer experiences effectively. Work Experience Virtual Business Manager | Optics Media (AU) November 2024 - Present I leverage GoHighLevel to create and manage websites, sales funnels, e-commerce stores, and client portals for diverse clients. I specialize in designing workflows, implementing email automations, and managing product and membership setups while ensuring high-quality client engagement through lead generation and outreach. With a focus on efficiency and innovation, I streamline processes to drive growth and deliver seamless digital solutions. Digital Marketing Associate | Outsourced Doers (AU) September 2023 - February 2024 I maintain a brand by working on marketing campaigns. My focus is mainly on email automations, mainly B2B bulk email campaigns and funnel optimization. I craft personalized campaigns with eye-catching hooks and compelling CTAs for maximum impact, help businesses grow with targeted campaigns, track analytics, proofreading, run and test pipelines, and other matters regarding Digital Marketing and Admin Tasks. Email Support Specialist | TForce Freight (US) March 2022 – March 2023 Generating an average of $1,000 of revenue per email through a wide array of services and assistance including scheduling pickups, document verifications, billing services, quoting rates, and general customer service with average closed cases of 72 per day. Social Media Manager | All Day Trendy (PH) January 2021 – March 2023 Organize and create content for 2 Facebook pages to maximize engagements and profits. Create graphic designs using Canva, schedule posts, and engage with users. Claims Representative | Fire Recovery USA (US) August 2021 - January 2022 Finish 58 claims daily for Cost Recovery Services across multiple Fire Departments in 42 states with a completed daily invoice of $26,000 on average. Customer Service Representative | Amazon.com November 2020 - June 2021 Taking a daily average of 55 Inbound calls. Tracking and managing customer orders, locating unknown charges, managing subscriptions, and adding and removing payment methods with an average survey score of 94%. Education Lyceum of the Philippines University Bachelor of Science (BS), Accountancy- ⦁ Dean's Lister with 1.5 GPA ⦁ Formerly one of the 7 out of 100 Academic Scholars in the University who passed a rigorous scholarship exam. Proficient In… Digital Marketing • • • • • • • • • • • • ActiveCampaign GHL Leadswift Email Bulk Checker ClickFunnels Canva Wix Studio Semrush ChatGPT Microsoft CoPilot Google Gemini Claude Sonnet Customer Service • • • • • • • • • • Amazon Seller Central Mojo Dialer Ring Central Citrix Workspace Workbooks MS Teams Outlook Sharepoint Avaya MS Office Social Media • • • • Copy.ai Jasper.ai Meta Business Suite Facebook Administration • • • • • • • • GSuite MS Office Zoom Calendly Slack Basecamp Asana Trello Insurance • • • • • Recovery Hub Google Voice Google Meet Gmail GSuite