Josh Devenere

Joshua Devenere Monmouth, OR 97361- Willing to relocate: Anywhere Authorized to work in the US for any employer Work Experience Express Concierge Manheim Auto Auctions - Salem, OR August 2019 to March 2020 Set and kept appointments with car dealerships to photograph and process used cars to post to the Manheim Express online auction site. Coordinated with the sales staff to leverage existing relationships and maximize my efforts. Compiled data, maintained spreadsheets, and documented all activities for review. Submitted expense reports. Roofing Estimator Jeremy Dumanovaky - Salem, OR March 2018 to July 2019 Met with potential clients at their homes, answered questions, and presented them with information and resources pertaining to their roofing project. Took accurate measurements of clients’ roofs, documented notable features, potential difficulties, and aberrant items, then submitted paperwork to the company owners for processing. Operated a variety of company vehicles including pickup trucks, box vans, and dump trucks to arrive at appointments, pick-up and deliver materials, tow trailers, and dump waste products at local landfills. Maintained inventory of regular roofing materials at the office. Worked as a roofer on job sites and played a variety of roles on a variety of construction sites. Retail Sales Associate AT&T - Salem, OR September 2017 to March 2018 Met monthly sales quotas while maintaining a high level of customer satisfaction. Recommended products and services, closed sales, communicated benefits of technology to laymen and technologically challenged clientele, diagnosed and corrected technology-related issues, clarified billing inquiries and corrected billing discrepancies, returned and/or exchanged products. Designated Clerk Bartell Drugs - Des Moines, WA July 2015 to March 2017 Provided customer service, operated POS system, stocked product, deterred shoplifters, counted down the registers, kept the store safe balanced, facilitated returns and exchanges, and assisted with bookkeeping. Contracted Video Editor Study.com - Seattle, WA July 2015 to August 2016 Created five to ten minute video lessons that subscribers to www.study.com could access and study. Turned difficult topics like 'countertrade' and 'democratization' into easily digestible topics for mass consumption. Produced content in photoshop and procured public domain images from the internet to use in lessons. Edited and animated content to accompany provided audio lectures. Implemented changes and/or corrections in accordance with feedback from the client. Retail Sales Associate T Mobile - Tukwila, WA November 2014 to April 2015 Met monthly sales quotas while maintaining a high level of customer satisfaction. Recommended products and services, closed sales, communicated benefits of technology to laymen and technologically challenged clientele, diagnosed and corrected technology-related issues, clarified billing inquiries and corrected billing discrepancies, returned and/or exchanged products. Retail Sales Verzon Wireless - Missoula, MT September 2012 to March 2014 Responsibilities Met monthly sales quotas while maintaining a high level of customer satisfaction. Recommended products and services, closed sales, communicated benefits of technology to laymen and technologically challenged clientele, diagnosed and corrected technology-related issues, clarified billing inquiries and corrected billing discrepancies, returned and/or exchanged products. Telesales/Internet Sales Vanns Inc. - Missoula, MT August 2009 to June 2012 Responsibilities Answered technical questions about the consumer electronics and audio devices VANNS sold. Provided advice, closed sales, set up returns and exchanges, composed and posted product descriptions. Responded to customer emails and assisted customers by phone or utilizing online chat service. I contacted manufacturers and delivery companies on the customers’ behalf, provided excellent customer service that garnered repeat business and generated customer loyalty. Collaborated with team-mates and kept abreast of the latest technologies. Education Bachelor of Arts in Film Production University of MT 2009 Skills • • Good communication and negotiation skills (10+ years) • • Quick on my feet, easily adapting to unforeseen complications and circumstances (10+ years) • • Troubleshooting/ Problem Solving (10+ years) • • Up-Selling/Sales Support (10+ years) • • Customer Order Fulfillment/Complaint Handling (10+ years) • • Technical/User Support (10+ years) • • Reports & Documentation (10+ years) • • Multitasking (10+ years) • • Proficient with Computers/Technology (10+ years) • • Familiar with Microsoft Office (6 years) • Coachable/Receptive to criticism (10+ years) • Time management (10+ years) • Video Production • Proficient with Adobe Creative Suite Links http://www.jvdpro.co Awards Jerry Molen Scholarship 2008 Jerry Molen, born in Great Falls MT, was a hollywood producer of films like Rain Man, Days of Thunder and Jurassic Park. The scholarship used to be awarded once a year to students who showed exceptional ability to consistently produce quality works. Additional Information References: Kelly Hall (former colleague and collaborator--Tim Orr (former vague and collaborator--Karie Jonassen (former colleague- Steve Satterlee (former manager at Bartell Drugs- Tekla Waterfield (client-,-