Josette Bartolome

JOSETTE BARTOLOME SOCIAL MEDIA MANAGER SEO SPECIALIST DIGITAL MARKETER PERSONAL PROFILE An account management practitioner with experience in the Banking, Telecommunications, and Insurance industry. Robust professional and corporate experience specifically in operations, administration, marketing, relationship management, sales, and customer service. With a solid background in Freelancing, I have framed my knowledge in Social Media Management/Marketing, Social Media Ads, SEO, Virtual Assistance, and Amazon Content Writing. I want to further build my skills by taking them to the next level. KEY COMPETENCIES Data Analysis. Writing and Editing Skills. SEO and SEM Skills. Listening Skills. Email Marketing Skills. CRM Skills. Social Media Skills. Basic Design Skills. Paid Social Media Advertising Skills Organization and project management. Knowledge of automation. Good communication and professionalism. Sales, marketing, and account management. CONTACT INFORMATION CAREER SUMMARY SOCIAL MEDIA MARKETING SPECIALIST BRUNTWORK PTY. LTD- APRIL 2021 - PRESENT Creates marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules. Ensures brand consistency in marketing and social media messages, including advertising. product development and brand management. Creating and building brand awareness for clients Assist Directors in maintaining budgets and spending. The second line of contact for inbound leads, converting them to clients. In charge of occasional outbound sales activities, by speaking to prospects that reach out to BruntWork for Social Media Management/Marketing and confidently sell the company's capabilities. Follow up and monitoring of leads. Proactively manage relationships with clients for their social medial marketing needs. Report on all digital channels for clients including reporting on engagement, conversion, optimization, and competitors monthly. SOCIAL MEDIA MANAGER- Freelance JANUARY 2016 - PRESENT Intensive knowledge of Social Media and Social Media Marketing. Conceptualize a Social Media strategy to achieve desired results. Knowledge of using demographics for better targeting. Analyze different social channels and selecting the ones that best suit the business of my clients. Creating a content series for better audience engagement. Crafting content publishing strategy. Different analytics and measurement tools to gain a competitive edge. SOCIAL MEDIA ADS MANAGER JANUARY 2016 - JANUARY 2021 Phone: - Birthdate: July 23, 1977 Email:-Skype Email:-Zoom Meeting ID:- Google Meet:-Bachelors Degree Graduate: Banking and Finance Edit ads or campaigns en mass (calls-to-action, bids, budgets, audiences, etc.) Manage campaigns across Facebook, Instagram, and Audience Network. Include variations in audiences, locations, and use the built-in analysis tool called Ads Reporting. Sets campaigns and ads based on client budget. JOSETTE BARTOLOME SOCIAL MEDIA MANAGER SEO SPECIALIST DIGITAL MARKETER CAREER SUMMARY SEO SPECIALIST SEPTEMBER 2019- JANUARY 2021 On-page optimization. Keyword research. Basic knowledge of SEO tools and software. SEO off-page and link building. Local Google SEO and Google map ranking ECOMMERCE CONTENT/PRODUCT SPECIALIST SEPTEMBER 2019- DECEMBER 2020 Ability to write to capture conversions during micromoments. Optimize descriptions with the right keywords. Ability to write with Google in mind for optimization. Knowledgeable of features and benefits format. Product research of high performing products using Helium 10. PHILAM LIFE INC- Insurance Unit ManagerFreelance JULY 2017- JANUARY 2021 AXA PHILIPPINES INC- Client Relationship Manager JULY- Implements timely and effective communication to customers on renewal terms. Up-sell and cross-sell Corporate Solution products. Ensure portfolio performance. Regular account visitation to ensure efficient and prompt customer service. Establishes and regular reviews processes and standards concerning account renewals. Develops and enhances renewal monitoring reports. Recommend courses of action to take for routine and nonroutine situations. SMART COMMUNICATIONS INC- Infinity Management Officer MARCH- Maintains a high level of customer service to tier-one subscribers of the company by providing prompt responses to customer queries, complaints, and service requests. Plays an active role in conceptualizing marketing promotions, strategies, and events to ensure customer loyalty and retention. Conducts training and support for subscribers. ABN AMRO, HSBC, EASTWEST BANK- Branch Manager, Relationship Manager, Account Sales Officer Adapt to the programs learning and development road map APRIL- of Philam. Responsible for the administration and efficient daily Communicate with clients regarding account/s. operation of a full-service branch office, including Recruit, develop, manage, train, and do activity management operations, lending, product sales, customer service, of Wealth Portfolio Managers. security and safety, and profitability following the Bank’s Develop and implement investment and protection objectives. strategies for individuals and institutional clients. Develops new deposits and loan business; provides a Under the purview of Financial Services industry careers, the superior level of customer relations and promotes the proposition is exposed to analysis to be able to determine sales and service culture through coaching, guidance, and the specific needs of clients. This includes Income staff motivation; achieves individual and branch sales goals Protection, Retirement, Savings, Education, Mutual Funds, through new business sales, referrals, and retention of and Health Plans. account relationships.