Josephine Uzonwa

Let’s Work Together to Make Your Customers Happy!

With hands-on experience as a Customer Support Specialist for SaaS products like TurnBnB APP and e-commerce platforms like Shopify and Jiji, I thrive in delivering seamless customer experiences.

I’m skilled in handling customer inquiries with empathy and efficiency across multiple channels like Email, Phone, Tawk.to, Gorgias, Intercom, Zendesk, Freshdesk, Help Scout, and LiveChat. Whether it’s troubleshooting, resolving issues, timely responding to customers inquiry or providing technical support, I ensure customers get the best possible experience.

✅ Quick to adapt to any software

✅ Comfortable in high-volume support environments

✅ Available to work across different time zones

If you're looking for a dedicated support professional to enhance your customers experience, let’s connect! I’d love to bring my expertise to your team.