Josephine Olanday

JOSEPHINE OLANDAY EXECUTIVE VIRTUAL ASSISTANT ADMINISTRATIVE SUPPORT P R OJ E C T C O O R D I N AT I O N HELLO, I'm Joy, Reliable support that keeps your business running smoothly. With over 15 years of experience in office management and administrative support, I specialize in creating structure, managing details, and keeping operations running smoothly. I take pride in being the reliable support behind the scenes. I ensure deadlines are met, records are accurate, and executives can focus on what matters most. KEY SKILLS AND TOOLS ADMINISTRATIVE SUPPORT Calendar Management (Google Calendar, Calendly) Email Management (Gmail, Outlook) File & Document Organization (Google Drive, OneDrive, Dropbox) Travel & Meeting Coordination Task & Project Tracking (ClickUp, Asana, Trello, Monday.com) DATA MANAGEMENT Accurate Data Entry & Database Management Record Keeping & Reporting Spreadsheet Creation & Maintenance (Excel, Google Sheets) Maintaining Confidentiality and Data Accuracy DIGITAL TOOLS & SOFTWARE Microsoft Office (Word, Excel, PowerPoint, Outlook) Google Workspace (Docs, Sheets, Drive, Calendar) Communication Tools (Zoom, Slack, Microsoft Teams, WhatsApp) Project Collaboration (ClickUp, Trello) Basic Content Writing (Blogs, Reports, Templates) PROFESSIONAL STRENGTHS Highly Organized & Detail-Oriented Strong Communication & Coordination Time Management & Prioritization Reliable & Supportive Team Player Proactive Problem-Solving WORK EXPERIENCES EXECUTIVE ASSISTANT Confidential Company March 2020 – July 2025 Organized and scheduled appointments and meetings to optimize executive time. Maintained accurate contact lists and filing systems. Assisted in preparing reports and ensured deadlines were met. Tracked tasks and deliverables to support smooth project execution. Managed office supplies and coordinated repairs for equipment. Performed precise data entry and maintained databases. BUSINESS OWNER / OPERATIONS LEAD Frosted April 2013 – February 2020 Managed day-to-day operations, including staff scheduling and inventory. Maintained accurate supply and sales records. Oversaw staff performance and training. Handled data entry and database updates for business tracking. Developed recipes and contributed to product innovation. OFFICE MANAGER Bank Express January 2005-April 2013 Oversaw daily office operations, boosting team productivity by 20%. Performed accurate data entry, record-keeping, and compliance checks. Managed sensitive information with discretion and security. Coordinated meetings, schedules, and office supplies. Maintained filing systems for organized and efficient access. Tracked staff performance and task progress to support management decisions. WORK SAMPLES Ta s k M a n a g e m e n t Tr a c k e r – O r g a n i z e d , a s s i g n e d , a n d m o n i t o r e d t a s k s t o ensure deadlines were met and team deliverables stayed on track. Calendar Management – Scheduled meetings, applied time blocking, and maintained streamlined executive calendars across time zones. E x p e n s e Tr a c k i n g & R e p o r t i n g – A c c u r a t e l y r e c o r d e d e x p e n s e s a n d generated clear summary reports for budget monitoring and decisionmaking. Data Entry & Reporting – Performed precise data entry and created simple, easy-to-reference repor ts for business use. File & Document Organization – Designed digital filing systems for quick access, improved efficiency, and better workflow management. CLIENT testimonials “Joy was such a reliable support to our team. She kept every installation on track — from coordinating with clients and technicians to following up on pending tasks. Because of her attention to detail and consistent tracking, we never had to worry about missing a step. She made everything feel organized and smooth, and I truly appreciated how proactive she was.” — Arlene K., COO Joy quickly became an essential part of our team. She handled executive scheduling, email management, and task tracking with incredible precision. What stood out most was how she stayed two steps ahead — anticipating needs, following up without being asked, and keeping projects moving smoothly. Her support freed me up to focus on bigger decisions, knowing the details were always in capable hands.” — Executive Client (Confidential Company) Thank you! for taking the time to view my portfolio. I’m committed to helping executives and teams stay organized, efficient, and stress-free. With a strong background in administration, task management, and executive support, I look forward to bringing the same dedication and reliability to your team. L E T ’S C O N N E CT ! E m a i l : j o y . f. o l a n d a y @ g m a i l . c o m Phone: - L i n ke d I n