Josephine Nduta

WORK EXPERIENCE

SAFE GATE CARGO

Importation and clearance of Goods

Designation- Customer Service/Receptionist

December 1st 2020- April 5th 2023

Receptionist Roles

• Invoice Generation.

• Answering calls making sure the clients are satisfied with our services.

• Sending all pending Invoices to clients. 

• Responding to all emails.

GOLDEN GATE CARGO

Importation and clearance of Goods

Designation- Customer Service Representative/ Receptionist

January 2018- March 2020

Job profile

Receptionist roles

• Answering all incoming calls 

• Tracking parcels for clients,making sure that they are on schedule.

• Receiving walk in clients and directing them accordingly.

• Making sure all payments have been made before releasing any packages for delivery.           

**                                                                                                                      BETH INTERNATIONAL LTD JKIA**

  African accessories & wear. 

Designation- Sales Representative/Cashier. 

 February 2016-August 2016

Job Profile. 

**Managerial roles. **

• Stock take for items in the shop

• Checking the display of the shop and making sure all items are properly displayed according to sizes and similar categories. 

• Shop organisation and tidiness. 

• Confirming the float of the shop whether it's okay before the person handing over the shift to me leaves. 

Sales Roles. 

• Meeting the set sales targets of the month and day. 

• Attending to every walk in customer ensuring that they get the best service deserved. 

• Ensuring correct invoicing of items

• Ensuring items are well packed for the customer. 

• Receiving new stock both physically and electronically.

• Reconcilling my cash and reports and forwarding to all managers at the      end of my shift.

 ANISUMA TRADERS LTD (SONY)

Sony Dealers

Designation: Cashier/Customer Service

 February 2013- October 2015

 Job Profile

• Receive customers in a professional manner ensuring they feel welcomed.

• Supporting sales team by reafirmimg clients of choices they have made.