EXPERIENCE
TASKUS - LIZARDBEAR TASKING INC.
PAMPANGA, PHILIPPINES
MAY 2018 – SEP. 2018
CUSTOME SE VICE REPRESENTATIVE
Handle all outbound issue resolution for DoorDash’s
partner merchants, customers and dashers
worldwide;
Address time-sensitive issues, such as payments,
account questions, driver issues, or troubleshooting
by email, phone or social media;
Develop a deep expertise in how DoorDash’s
processes, systems, and resources.
Josephine
Galang
Administrative
Specialist
PROFILE
I am a highly-motivated, and
energetic Administrative
Specialist who strives to
accomplish all tasks within a
limited time. A proven
professional achiever who
possesses unique computer
skills required to assist the
executives and organization
to achieve its mission.
CONTACT
--City of San Fernando,
Pampanga, Philippines
SAIPEM ABU DHABI
ABU DHABI, UAE
SEP. 2010 – MAR. 2017
EXECUTIVE SECRETA Y
Coordinate with the Commercial team for the
preparation of PQ, technical & commercial proposals;
Provide day to day support for commercial processes
and procedures developed and implemented;
Organize & maintain documents within the
department & the internal distribution of inbound &
outbound communications.
EDUCATION AND TRAINING
FILIPINO VIRTUAL ASSISTANCE ACADEMY - PHILIPPINES
AUGUST 2019
CE TIFICATE IN FREELANCING COURSE (VI TUAL
ASSISTANCE)
UNIVERSITY OF NEGROS OCCIDENTAL RECOLETOS
BACOLOD CITY, PHILIPPINES
1995 - 1999
BACHELO OF SCIENCE IN COMME CE
MAJO IN BUSINESS MANAGEMENT
CORE SKILLS
Data Entry
Calendar Management
Email Management/Filtering
Internet research
Set-up Social Media Accounts ( Facebook,Twitter,
Instagram and LinkedIn)
Manage and update Social Media Accounts
Facebook Ads, Posting and Scheduling
Facebook Insights
VA by: Josephine
Dear Sir/ Ma'am,
Greetings!
When I learned of your need for a "Virtual Assistant", I felt compelled to submit my resume for
your consideration. As a reliable, self-motivated, and efficient administrative specialist with
experience providing remote administrative and personal support to busy professionals
across the globe, I am confident that I would be a valuable asset to you.
From organizing travel arrangements and managing schedules to performing market research
and identifying new business opportunities, my skills allow me to thrive in fast-paced
independent environments that let me put my time management and organizational skills to
use. Backed by my superior communication and multitasking capabilities, I excel at providing
exceptional off-site support and generating optimal productivity and success for businesses.
Highlights of my experience include…
Performing extensive support functions including managing web content, communicating with
teams, sending newsletters, and coordinating general operations while maintaining a
consistent level of professionalism and accuracy. Communicating consistently via phone,
emai and skype, ensuring reliable ongoing contact throughout the day. Demonstrating
proficiency in a wide array of software programs, including social media channels. Balancing
multiple tasks within time-sensitive environments while providing top-level organization and
interpersonal skills. With my proven commitment to delivering the highest level of
administrative assistance, I am well prepared to extend my record of exceptional service to
your business. I welcome the opportunity to discuss this position and my qualifications with
you further. Thank you for your consideration. Have a great day ahead!
Sincerely,
Josephine E. Galang
Administrative Specialist
