Josephine Duran

Josephine Duran M:-; T:- E-mail:-B50 L1 Pabasa St. Lagro Subdivision, Novaliches, Quezon City CAREER SUMMARY Ms. Josie Duran is a result-oriented professional with 4 years experience in Administrative job and 14 years experience in I.T. Solutions selling that includes managing sales team to achieve team and individual targets. In 2014, Josie ventured in I.T. Solutions business. Silverbox Solutions, Inc. (SSI) was founded and have successfully won projects from different sectors. Accomplishments include: increased gross profits, acquisition of new clients, arresting churns, winning back clients, reducing expenses, formulating marketing strategies, product revitalization, partnership with vendors and convergence with other account executives, streaming distribution channels and building & managing sales teams. Focused individual who excels in a service and client-oriented work environment. SUMMARY OF QUALIFICATIONS ● ● ● ● ● ● Solid writing, editing and oral communication skills. Wide network of client database in all industries in the Philippines. Excellent human relations skills as demonstrated by experiences in dealing with a variety of customers and employees Proficiency with Microsoft, Google and Cloud technology Superior ability to achieve immediate and long-term goals Proven ability to train, analyze, plan, manage and motivate self and team WORK EXPERIENCE Silverbox Solutions, Inc. Door F, Freemont Arcade, #11 Shaw Blvd., Bgy. San Antonio, Pasig City President (February 2015 – Present) Owned and Operates an I.T. company that provides total solutions for business needs. Partnered with major distributors and Principal suppliers such as Huawei, Google, Microsoft, Amazon, HP, CIsco, Samsung, Bitdefender AV, McAfee, IPSystems, WSI, MSI, etc. Products and services includes hardware, software, managed services and other non-IT related products. IP Converge Data Services, Inc. -F Tower II RCBC Plaza Ayala Ave., Makati City ACCOUNT MANAGER (February 16, 2012 – February 2015) Certified Google Apps Sales Specialist. Responsible to deliver quarterly revenue target for Google Enterprise products and services. Tasked to lead Google Maps opportunities. Responsible for customers with 5000 and above employee count. Cross-sell IPC, ePLDT and PLDT products and services. ArcusIT, Inc. - Antel Global, Julia Vargas cor Meralco Ave Ortigas Center, Pasig City SENIOR ACCOUNT MANAGER (May 16, 2011 – December 15, 2011) Part of the pioneer employees of the company that provides Cloud Computing services. Assists Business Development Manager in formulating strategies and revenue targets. In-charge of monitoring the Sales and Revenue status reports. Responsible in handling sales inquiries, product presentations and pricing. Establishes plans and strategies to expand the customer base. ePLDT -F LV Locsin Bldg., Ayala Avenue cor Makati Avenue, Makati City SR. INDUSTRY MANAGER (S2) for IP Contact Center Solution Sales Group (January 1, 2007 – May 15, 2011) Responsible for the development and performance of all sales activities in assigned market. Staffs and directs a sales team and provides leadership towards the achievement of maximum profitability and growth in line with company vision and values. Establishes plans and strategies to expand the customer base in the marketing area and contributes to the development of training and educational programs for clients and Industry Managers. Handles high profile accounts and maintains own revenue target. PRODUCT MANAGER- Data Services Group (February 1, 2006 – December 31, 2006) Attain revenues from new and existing business and achievement of Monthly target. Focus on Contact Center Solution product for development and acquisition. Assist other Product Managers in account management. Provide consultation services and maintain relationship with clients. OLM Technologies -F Strata 100, Emerald Avenue Ortigas, Pasig City ACCOUNTS MANAGER (June 2005 to January 31, 2006) Attain revenues from new accounts. Assist the Managing Director on the installation and upgrading of software on-site. Prospecting through cold calling using own database. Serve as admin assistant to the President. INFOCOM TECHNOLOGIES, INC -F PLDT Tower 1 Ayala Avenue, Makati City SALES SUPERVISOR- Corporate Business Unit (August 2003 – May 2005) Directly reporting to the Office of the President and COO. Supervision and management of sales cycle. Staff management and development. Reporting and monitoring of Sales Acquisition Team. Attain revenues from new business and achievement of Monthly Group target. Supervise pricing strategy to win an account. Supervise five (5) Account Managers, three (3) Presales Engineers and two (2) Telesales for Corporate Sales. Provide consultation services to clients. Maintain relationship with partners. SALES SUPERVISOR- NCR Corporate Sales Group (July 2002 to August 2003) Directly reporting to the Corporate Business Unit Head. Focusing on clients within NCR. Attain revenues from new business. Account management to existing clients. Maintain revenue to existing clients. Communicate and provide consultation services to clients on a daily basis to ensure their needs and goals are being met. Maintain relationship with partners. pricing strategy to win an account . Supervise five (5) Account Managers and two (2) Admin Sales Support. SALES SUPERVISOR- Corporate Account Management Group (July 2001 to July 2002) Directly reporting to the Corporate Sales Manager, focused on Account management to existing clients. Generate revenue thru upgrades and additional VAS. Communicate and provide consultation services to clients on a daily basis to ensure their needs and goals are being met. Assist Account Managers in AR collection and payment plans. Maintain the Corporate database and arrest churns. Supervise two (2) Account Managers. ACCOUNT MANAGER- Corporate Sales Group (August 2000 to July 2001) Directly reporting to the Corporate Sales Manager. Account management to existing and new clients. Generating quota for sales and marketing. Provide Internet access to corporate and large companies in area and industry of responsibility. Assigned to manage government accounts and to clients located in Alabang, Parañaque and Las Piñas. Provide consultation services for clients to determine software and hardware requirements of the company. Assist PLDT Account Executives in providing Internet access to clients. Prepares proposal to potential customers and sales leads assigned by the administrative assistant. Admin Jobs (April 1996 to July 2000) Goodman Heart Associates, Thailand - Admin Secretary (2000) Infocom Technologies, Inc., - Secretary to the Comptroller (1999) CP Casecnan - Admin Assistant -) Mandarin Oriental, Manila - Business Centre Secretary / Sales Secretary -) EDUCATION POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Bachelor in Tourism-