Josephine Crowell

Google Analytics certified customer service professional, with experience writing and designing manuals for employees, as well as performing administrative tasks for a US Federal Office.

While working at Heart Industrial Services, I designed, created, and implemented a new system of daily work orders and invoicing, as well as provided troubleshooting for employees. Additionally, I designed and wrote a comprehensive manual for the new system to ensure maximum understanding.

During my time working for both the Office of the US Trade Representative and as an assistant within the James Madison University Political Science Department I successfully executed numerous administrative duties. For the US Trade Representative I managed and coordinated the Ambassador's schedule as well as coordinated meetings and press conferences. Furthermore, I conceptualized and executed an intern manual for future interns working in the Office. While working in the Political Science Department I provided communication and planning administrative support on behalf of the senior faculty.

What's more is I have extensive experience working in an international capacity as an English teacher for 2 years in a South Korea public school. While there I designed and developed weekly storytelling broadcasts and planned and executed daily unique lessons.